Store Manager in Training — Path to GM

Books A Million; Strongsville (OH); On-site; USD 42,000 - 64,000; Full time

Job summary

Books-A-Million in Strongsville is seeking a Manager in Training to oversee daily store operations alongside the management team and to maximize sales and customer service. Upon successful completion of the MIT program, the candidate will be considered for a store location of their own.

The MIT will rotate through responsibilities, lead the store as Manager On-Duty, train Associates, supervise a large team, and help maintain merchandising, staff schedules, and community relations.

Qualifications

• Must be 21 years of age or older.
• High school diploma or equivalent; college degree preferred.
• Experience in a supervisor role.
• Ability to supervise a large number of associates.
• Strong decision-making, communication, and merchandising skills.
• Successful completion of all required background screenings.

Responsibilities

• Maximizes profits and customer service by leading and operating the store in adherence with all Company policy and guidelines.
• Operates the store as the Manager On-Duty in conjunction with the management team.
• Plans, organizes, and directs store activities under the direction of the General Manager.
• Ensures highest level of customer service and handles customer complaints to a satisfactory conclusion.
• Maintains category merchandising and cleanliness and ensures operational efficiency and product flow within the store under the direction of the General Manager.
• Trains and develops Associates and Leads.
• Coaches, trains, and develops the Management staff under the direction of the General Manager.
• Facilitates effective communication to all store Associates through daily briefings and weekly and monthly meetings.
• Assists the General Manager in creating store schedules to provide adequate coverage for all aspects of the store.
• Consults with the General Manager on associate and manager performance.
• Assists General Manager in enhancing store’s reputation by establishing and maintaining good community relations and partnerships.
• Drops off bank deposit and pick up change order as needed
• Performs other duties as assigned.
• *Duties may vary depending on store size or store volume.

Skills

Interpersonal Skills

Team Management

Communication skills

Education

High school diploma or equivalent

College degree in business-related field preferred

Job description

Books-A-Million in Strongsville is seeking a Manager in Training to oversee daily store operations alongside the management team and to maximize sales and customer service. Upon successful completion of the MIT program, the candidate will be considered for a store location of their own.

The MIT will rotate through responsibilities, lead the store as Manager On-Duty, train Associates, supervise a large team, and help maintain merchandising, staff schedules, and community relations.