Store Manager in Training (MIT)

Insomnia Cookies; Dover (DE); On-site; USD 40,000 - 55,000; Full time

Job summary

Insomnia Cookies is hiring a Store Manager in Training in Dover, DE, focusing on leadership in a fast-paced environment. The role involves supervising team members, conducting interviews, and ensuring excellent customer service. Benefits include competitive pay, bonus eligibility, and comprehensive health plans starting from day one. Join a fun team in a rapidly growing company!

Benefits

Market competitive hourly compensation

Eligibility for end of period store bonus

Comprehensive benefits including medical, vision, dental

$25.00 monthly cellphone stipend

10 days of paid vacation plus additional personal days

Job stability with a rapidly growing company

Promotion opportunities

FREE cookies with every shift

Qualifications

• At least 1 year of supervisory experience in a restaurant or retail.
• Experience in conducting in-person interviews.
• Familiarity with POS systems and MS Office.

Responsibilities

• Act as Manager-on-Duty when the Store Ops Manager is unavailable.
• Supervise and train 2-5 team members.
• Support Store Ops Manager with ordering and inventory control.

Skills

Supervisory experience

Customer service excellence

Training and coaching

POS systems experience

MS Office proficiency

Job description

1 month ago Be among the first 25 applicants

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Insomnia Cookies is actively hiring for a full-time hourly Store Manager in Training (MIT) at our Dover store located at 1265 N. Dupont Highway, Dover, DE and we are seeking hospitality focused individuals looking to join our industry leading, rapidly growing, nationally recognized company!

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Who We Are!

Insomnia Cookies Timeline

Core Values

Our sweet MIT perks & compensation:

• Market competitive hourly compensation
• Eligibility for end of period store bonus
• Excellent comprehensive benefits 1st day of the month after 60 days of employment that include medical, vision, dental and pet insurance plans
• $25.00 monthly cellphone stipend
• 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• FREE cookies with every shift!
  
  
  
  
  

What will I do as a MIT with Insomnia Cookies?

• Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager (GM) is not present
• Supervise, train and coach 2-5 team members engaged in both cookie sales and customer deliveries
• Lead new hourly staff onboarding and initial training
• Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders and Delivery Drivers) in the manager’s absence
• Support Store Ops Manager with ordering, inventory control and scheduling
• Hold staff accountable to Insomnia Cookies’ standards (baking, uniform, company policies, etc.)
• Upselling and overall customer service excellence - Ensuring all team members are also upselling and providing the best customer service
  
  
  
  
  

Desired skills/experience:

• At least 1 year of experience in a supervisory role within a restaurant or retail store
• Prior experience conducting in-person interviews of hourly support staff
• Prior Point of Sale (POS) systems experience
• Ability to utilize MS Office, Word and our Applicant Tracking System
• Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week (Thurs- Sun)
• Must be 18 years of age or older and have legal eligibility for employment in the United States
  
  
  
  
  

About us:

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Hospitality, Food and Beverage Services, and Retail

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