Store Manager in Training

Insomnia Cookies; Providence (RI); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a rapidly growing and nationally recognized company as a Store Manager in Training! This exciting role involves supervising a dynamic team, conducting interviews, and ensuring exceptional customer service in a fun environment. With competitive hourly compensation, a monthly cellphone stipend, and comprehensive benefits starting on your first day, this position offers stability and growth opportunities. Enjoy 10 days of paid vacation and free cookies with every shift while leading a passionate team dedicated to delivering delicious treats to cookie enthusiasts. Become part of a cult brand revolutionizing the cookie game!

Benefits

Market Competitive Hourly Compensation

End-of-Period Store Bonus

Comprehensive Benefits

$25 Monthly Cellphone Stipend

10 Days Paid Vacation

2 Paid Personal Days

Job Stability

Growth Opportunities

Fun Team Environment

FREE Cookies with Every Shift

Qualifications

• At least 1 year of supervisory experience in a restaurant or retail store.
• Experience conducting in-person interviews for hourly support staff.

Responsibilities

• Supervise and coach team members engaged in cookie sales and deliveries.
• Conduct initial interviews for potential new hires in the manager's absence.

Skills

Supervisory Experience

Interviewing Skills

Point of Sale (POS) Systems

MS Office Proficiency

Tools

Applicant Tracking System

Job description

Insomnia Cookies is actively hiring for a full-time hourly Store Manager in Training (MIT) at our Downtown Providence store located at 263 Weybosset St. Providence, RI 02903. We are seeking hospitality-focused individuals looking to join our industry-leading, rapidly growing, and nationally recognized company!

Our sweet MIT perks & compensation:

• Market competitive hourly compensation
• Eligibility for end-of-period store bonus
• Excellent comprehensive benefits starting 1st day of the month after 60 days of employment
• $25.00 monthly cellphone stipend
• 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness
• Job stability with a rapidly growing and reputable company
• Achievable growth and promotion opportunities
• Work in a fun, exciting team environment
• FREE cookies with every shift!

What will I do as a MIT with Insomnia Cookies?

• Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager (GM) is not present
• Supervise, train, and coach 2-5 team members engaged in cookie sales and customer deliveries
• Lead onboarding and initial training for new hourly staff
• Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders, and Delivery Drivers) in the manager's absence
• Support Store Ops Manager with ordering, inventory control, and scheduling
• Hold staff accountable to Insomnia Cookies' standards (baking, uniform, company policies, etc.)
• Ensure upselling and provide excellent customer service, motivating team members to do the same

Desired skills/experience:

• At least 1 year of supervisory experience within a restaurant or retail store
• Experience conducting in-person interviews for hourly support staff
• Experience with Point of Sale (POS) systems
• Proficiency in MS Office, Word, and our Applicant Tracking System
• Availability to work a 4-5 day work week, including 1-2 mid-to-late shifts (Thurs-Sun)
• Must be 18 years or older and legally eligible for employment in the United States

About us:

Insomnia Cookies was founded in a college dorm room by then-student Seth Berkowitz. Over the past 20 years, our innovative bakery and delivery concept has become a cult brand loved by cookie enthusiasts who crave our warm, delicious cookies day and night. With over 300 stores worldwide, our flagship in Philadelphia, PA, and a growing shipping and gifting portfolio, we are revolutionizing the cookie game by truly "Imagining What's Possible"!