Store Manager in Training (MIT)

Insomnia Cookies; Warrensburg (MO); On-site; USD 30,000 - 45,000; Full time

Job summary

Join a rapidly growing and innovative company as a Store Manager in Training. This role offers an exciting opportunity to lead a team in a fun environment, ensuring excellent customer service while overseeing daily operations. With a focus on growth and development, you'll enjoy competitive pay, comprehensive benefits, and unique perks like free cookies with every shift. If you're passionate about hospitality and ready to take the next step in your career, this position is perfect for you!

Benefits

Market Competitive Hourly Compensation

End-of-Period Store Bonus

Comprehensive Benefits

$25 Monthly Cellphone Stipend

10 Days Paid Vacation

2 Paid Personal Days

Job Stability

Growth Opportunities

Fun Team Environment

Free Cookies with Every Shift

Qualifications

• Minimum 1 year of supervisory experience in retail or restaurant.
• Experience with interviewing and training staff.

Responsibilities

• Supervise and train team members during shifts.
• Conduct interviews for new hires in manager's absence.
• Ensure excellent customer service and adherence to standards.

Skills

Supervisory Experience

Customer Service

Point of Sale (POS) Systems

MS Office Proficiency

Interviewing Skills

Tools

Applicant Tracking System

Job description

Insomnia Cookies is actively hiring for a full-time hourly Store Manager in Training (MIT) at our Warrensburg, MO location. We are seeking hospitality-focused individuals eager to join our industry-leading, rapidly growing, and nationally recognized company!

Check out some of our content videos to learn more!

Who We Are!

Insomnia Cookies Timeline

Core Values

Our sweet MIT perks & compensation:

• Market competitive hourly compensation
• Eligibility for end-of-period store bonus
• Excellent comprehensive benefits starting the 1st day after 60 days of employment
• $25.00 monthly cellphone stipend
• 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness
• Job stability with a rapidly growing and reputable company
• Achievable growth and promotion opportunities
• A fun, exciting team environment
• FREE cookies with every shift!

What will I do as an MIT with Insomnia Cookies?

• Perform as Manager-on-Duty during scheduled shifts when the Store Ops Manager (GM) is not present.
• Supervise, train, and coach 2-5 team members engaged in cookie sales and customer deliveries.
• Lead onboarding and initial training for new hourly staff.
• Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders, Delivery Drivers) in the absence of the manager.
• Support Store Ops Manager with ordering, inventory control, and scheduling.
• Hold staff accountable to Insomnia Cookies' standards (baking, uniform, policies, etc.).
• Ensure all team members provide excellent customer service and upselling.

Desired Skills and Experience:

• At least 1 year of supervisory experience in a restaurant or retail store.
• Experience conducting in-person interviews for hourly support staff.
• Experience with Point of Sale (POS) systems.
• Proficiency with MS Office, Word, and our Applicant Tracking System.
• Ability to work a 4-5 day week, including 1-2 mid-to-late shifts (Thurs-Sun).
• Must be 18 years or older and legally eligible to work in the U.S.

About Us:

Insomnia Cookies was founded in a college dorm by Seth Berkowitz. Over 20 years, our innovative bakery + delivery concept has become a cult brand loved for its warm, delicious cookies available all day and late into the night. With over 300 stores worldwide, our flagship in Philadelphia, and a growing shipping and gifting portfolio, we are revolutionizing the cookie game by truly "Imagining What's Possible"!

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