Store Manager in Training (MIT)

Insomnia Cookies; Tampa (FL); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a rapidly growing and nationally recognized company as a Store Manager in Training! This role offers a unique opportunity to lead a passionate team in a fun environment while ensuring top-notch customer service and operational excellence. With competitive hourly compensation and a range of perks including paid vacation and a cellphone stipend, you will thrive in a culture that values growth and innovation. If you're ready to take on supervisory responsibilities and make a difference in the cookie world, this is the perfect opportunity for you!

Benefits

Market competitive hourly compensation

End of period store bonus

Comprehensive benefits

$25.00 monthly cellphone stipend

10 days of paid vacation

2 paid Insomnia Personal Days

Job stability

Growth and promotion opportunities

Fun team environment

FREE cookies with every shift

Qualifications

• 1+ year of supervisory experience in a restaurant or retail environment.
• Experience in conducting in-person interviews for hourly staff.

Responsibilities

• Supervise and train team members during shifts.
• Conduct initial interviews for new hires in the manager's absence.

Skills

Supervisory experience

Interviewing skills

Point of Sale (POS) systems

MS Office proficiency

Customer service

Tools

Point of Sale (POS) systems

MS Office

Job description

Insomnia Cookies is actively hiring for a full-time hourly Store Manager in Training (MIT) at our Tampa USF store located at 5114 East Fowler Ave, Suite 102, Tampa, FL 33617. We are seeking hospitality-focused individuals looking to join our industry-leading, rapidly growing, nationally recognized company!

Our sweet MIT perks & compensation:

• Market competitive hourly compensation
• Eligibility for end of period store bonus
• Excellent comprehensive benefits starting 1st day of the month after 60 days of employment
• $25.00 monthly cellphone stipend
• 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• Work in a fun, exciting team environment
• FREE cookies with every shift!

What will I do as a MIT with Insomnia Cookies?

• Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager (GM) is not present.
• Supervise, train, and coach 2-5 team members engaged in cookie sales and customer deliveries.
• Lead onboarding and initial training for new hourly staff.
• Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders, and Delivery Drivers) in the manager's absence.
• Support Store Ops Manager with ordering, inventory control, and scheduling.
• Hold staff accountable to Insomnia Cookies' standards (baking, uniform, company policies, etc.).
• Ensure all team members upsell and provide excellent customer service.

Desired skills/experience:

• At least 1 year of supervisory experience in a restaurant or retail store
• Experience conducting in-person interviews of hourly support staff
• Experience with Point of Sale (POS) systems
• Proficiency with MS Office, Word, and our Applicant Tracking System
• Ability to work a 4-5 day week with 1-2 mid-to-late shifts (Thurs-Sun)
• Must be 18+ and legally eligible for employment in the U.S.

About us:

Insomnia Cookies was founded in a college dorm room by Seth Berkowitz. Today, our innovative bakery + delivery concept has become a cult brand known for its warm, delicious cookies available all day and late into the night. With over 300 stores globally, our flagship in Philadelphia, and a growing nationwide shipping and gifting portfolio, we are revolutionizing the cookie game by truly "Imagining What's Possible"!