Store Manager in Training (MIT)

Insomnia Cookies; Tampa (FL); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a vibrant and rapidly growing company as a Store Manager in Training! This exciting role at a well-known cookie brand offers the chance to lead a dynamic team while ensuring exceptional customer service. With a focus on training and development, you will play a vital role in maintaining store operations and staff accountability. Enjoy competitive pay, a fun work environment, and unique perks like free cookies! If you're passionate about hospitality and ready for growth opportunities, this position is perfect for you.

Benefits

Market competitive hourly compensation

End of period store bonus eligibility

Comprehensive benefits

$25 monthly cellphone stipend

10 days paid vacation

2 paid Personal Days of Wellness

Job stability

Growth/promotion opportunities

Fun team environment

FREE cookies with every shift

Qualifications

• 1+ year experience in a supervisory role in restaurant or retail.
• Experience in conducting in-person interviews.

Responsibilities

• Manage store operations in the absence of the Store Ops Manager.
• Train and supervise team members in cookie sales.

Skills

Supervisory experience

Point of Sale (POS) systems

MS Office proficiency

Customer service skills

Training and coaching

Education

High school diploma or equivalent

Tools

Applicant Tracking System

Job description

Insomnia Cookies is actively hiring for a full-time hourly Store Manager in Training (MIT) at our Tampa USF store located at 5114 East Fowler Ave, Suite 102, Tampa, FL 33617. We are seeking hospitality-focused individuals looking to join our industry-leading, rapidly growing, nationally recognized company!

Our sweet MIT perks & compensation:

• Market competitive hourly compensation
• Eligibility for end of period store bonus
• Excellent comprehensive benefits starting the first day of the month after 60 days of employment
• $25.00 monthly cellphone stipend
• 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• FREE cookies with every shift!

What will I do as a MIT with Insomnia Cookies?

• Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager (GM) is not present
• Supervise, train, and coach 2-5 team members engaged in cookie sales and customer deliveries
• Lead new hourly staff onboarding and initial training
• Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders, and Delivery Drivers) in the manager’s absence
• Support Store Ops Manager with ordering, inventory control, and scheduling
• Hold staff accountable to Insomnia Cookies’ standards (baking, uniform, company policies, etc.)
• Ensure all team members are upselling and providing excellent customer service

Desired skills/experience:

• At least 1 year of experience in a supervisory role within a restaurant or retail store
• Prior experience conducting in-person interviews of hourly support staff
• Experience with Point of Sale (POS) systems
• Ability to utilize MS Office, Word, and our Applicant Tracking System
• Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the week (Thurs-Sun)
• Must be 18 years of age or older and legally eligible for employment in the United States

About us:

Insomnia Cookies was founded in a college dorm room by Seth Berkowitz. Over the past 20 years, our bakery + delivery concept has become a cult brand known for its warm, delicious cookies delivered all day and late into the night. With over 300 stores globally, our headquarters in Philadelphia, PA, and a rapidly-growing nationwide shipping and gifting portfolio, we are revolutionizing the cookie game by truly "Imagining What’s Possible"!