Store Manager in Training (MIT)

Insomnia Cookies; Cincinnati (OH); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Hourly pay up to $22/hr DOE

Store bonus eligibility

$25 monthly cellphone stipend

10 days paid vacation + 2 personal/two

Free cookies with every shift

Job summary

Insomnia Cookies is actively hiring for a full-time hourly Store Manager in Training (MIT) at our Downtown Cincinnati store located at 1126 Main St Cincinnati OH 45202. You will be the captain of our bakery day or night, leading a small team and ensuring exceptional hospitality.

The role offers growth opportunities, a competitive hourly rate up to $22.00 per hour DOE, and full benefits after 60 days. Enjoy free cookies with every shift and a supportive, fast-growing company environment.

Qualifications

• At least 1 year of supervisory experience in a restaurant or retail store.
• Experience interviewing hourly staff for hiring decisions.
• Familiarity with POS systems and MS Office/ATS.
• Ability to work a 4- to 5-day week and late shifts (Thu–Sun).

Responsibilities

• Perform as Manager-on-Duty during scheduled shifts.
• Supervise, train and coach 2–5 team members.
• Lead onboarding and initial training of new hourly staff.
• Conduct initial interviews in the manager’s absence.
• Assist with ordering, inventory control and scheduling.
• Maintain standards and ensure high-quality customer service.
• Upsell and foster a positive team environment.

Skills

Supervisory experience

POS systems experience

MS Office

Applicant Tracking System

Tools

POS systems

MS Office

Applicant Tracking System

Job description

Insomnia Cookies is actively hiring for a full-time hourly Store Manager in Training (MIT) at our Downtown Cincy store located at 1126 Main St Cincinnati OH 45202, you are the captain of our bakery day or night! We are seeking hospitality focused individuals looking to join our industry leading, rapidly growing, nationally recognized company!

Check out some of our content vids to learn more!

Who We Are!

Insomnia Cookies Timeline

Core Values

Our sweet MIT perks & compensation:

• Market competitive hourly compensation
• Hourly pay up to $22.00 an hr. DOE
• Eligibility for end of period store bonus
• Excellent comprehensive benefits 1st day of the month after 60 days of employment
• $25.00 monthly cellphone stipend
• 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• FREE cookies with every shift!

What will I do as a MIT with Insomnia Cookies?

• Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager (GM) is not present
• Supervise, train and coach 2-5 team members engaged in both cookie sales and customer deliveries
• Lead new hourly staff onboarding and initial training
• Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders and Delivery Drivers) in the manager’s absence
• Support Store Ops Manager with ordering, inventory control and scheduling
• Hold staff accountable to Insomnia Cookies’ standards (baking, uniform, company policies, etc.)
• Upselling and overall customer service excellence - Ensuring all team members are also upselling and providing the best customer service

Desired skills/experience:

• At least 1 year of experience in a supervisory role within a restaurant or retail store
• Prior experience conducting in-person interviews of hourly support staff
• Prior Point of Sale (POS) systems experience
• Ability to utilize MS Office, Word and our Applicant Tracking System
• Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week (Thurs- Sun)
• Must be 18 years of age or older and have legal eligibility for employment in the United States

About us:

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.