Store Manager II: Lead Sales, Teams & Operations

FedEx Office and Print Services; Montvale (NJ); Sur place; USD 39 000 - 61 000; Plein temps

Résumé du poste

FedEx Office in Montvale, NJ is seeking a Store Manager I/II to lead daily operations, coach a front-line team, and drive sales while delivering FedEx Purple Promise service. You will own store performance and help develop a high-performing team in a low-to-lower complexity store environment.

You will supervise, manage schedules, ensure accurate financials, inventory, and compliance, and partner with supervisors to meet customer and business goals.

Qualifications

• Associates Degree or some college preferred.
• High school degree or GED required.
• 2+ years of related experience (ex. retail, service, hospitality, military), prior supervisory experience preferred.
• Proficient in Microsoft Office tools including Word, PowerPoint, Outlook, and Excel.

Responsabilités

• Understand and model FedEx Office values to customers and team members.
• Coach and teach your team and ensure they have the tools and information needed to support company goals and perform their jobs.
• Regularly work with supervisor to take guidance and direction and create solutions for your business, complex customers, host partnerships and commercial sales in the execution of work for our key customers.
• Ensure an exceptional store experience that engages and retains customers and team members and supports the FedEx brand experience.
• Use FedEx Office tools and resources to select, train, develop, retain and performance manage your direct reports.
• Interact with your supervisor to seek guidance, coaching and direction and elevate issues and questions as needed for the successful running of your business.
• Understand and execute all operational and store sales activities to ensure the store exceeds financial and customer experience targets.
• Accomplish regular daily job duties including accounts receivable, inventory reports, daily sales recaps and bank deposits.
• Take active ownership of all store controls including but not limited to Standard Operating Procedures, financials, safety, security, scheduling and compliance with state and federal laws and system management.

Connaissances

Leadership

Coaching

Customer service

Microsoft Office

Communication

Formation

Associate degree or some college

High school diploma or GED

Outils

Microsoft Office

Description du poste

FedEx Office in Montvale, NJ is seeking a Store Manager I/II to lead daily operations, coach a front-line team, and drive sales while delivering FedEx Purple Promise service. You will own store performance and help develop a high-performing team in a low-to-lower complexity store environment.

You will supervise, manage schedules, ensure accurate financials, inventory, and compliance, and partner with supervisors to meet customer and business goals.