Store Manager II: Lead Growth & Legendary Customer Experience

TD; Portsmouth (NH); On-site; USD 91,000 - 136,000; Full time

Job summary

TD Bank is seeking a Store Manager II in Portsmouth, NH, to lead a store team, drive growth and deliver a legendary customer experience. You will recruit, coach, and evaluate staff, while aligning efforts to meet strategic targets and manage risk and operations.

The role requires an undergraduate degree or equivalent, 4+ years in retail/financial services, and strong leadership/communication skills. Notary license considered a plus.

Qualifications

• Undergraduate degree or equivalent experience.
• 4+ years related experience in retail, customer service or financial services.
• Leadership and coaching experience required.
• Knowledge of Bank product lines and store operations.
• Proven ability to manage competing priorities and drive goals.
• Notary license (preferred).

Responsibilities

• Lead and develop a store team to deliver excellent customer experiences.
• Achieve store and individual performance metrics through coaching.
• Manage store operations, scheduling and risk controls.
• Grow deposits, loans and fees by deepening customer relationships and referrals.
• Collaborate with specialists to meet client needs and drive business growth.

Skills

People management

Coaching

Leadership

Communication

Financial analysis

Customer service

Team development

Education

Undergraduate degree

Experience in retail/financial services

Tools

Microsoft Office

Job description

TD Bank is seeking a Store Manager II in Portsmouth, NH, to lead a store team, drive growth and deliver a legendary customer experience. You will recruit, coach, and evaluate staff, while aligning efforts to meet strategic targets and manage risk and operations.

The role requires an undergraduate degree or equivalent, 4+ years in retail/financial services, and strong leadership/communication skills. Notary license considered a plus.