Store Manager II: Lead, Grow & Delight Customers

Jersey Hired; Fanwood (NJ); On-site; USD 97,000 - 146,000; Full time

Job summary

TD Bank in Fanwood, NJ is seeking a Store Manager II to lead a consumer banking store, drive growth and profitability, and deliver a legendary customer experience. You will hire, coach and manage a team, deepen customer relationships, and coordinate with Specialists to meet customer needs.

The role requires 4+ years in retail/financial services with leadership, extensive knowledge of banking products, risk awareness and strong communication skills.

Qualifications

• Undergraduate degree or equivalent experience.
• 4+ years related experience in retail, customer service and/or financial services with supervisory, leadership and coaching experience.
• 4+ years of proven business development skills, including ability to conceptualize and implement strategies.
• 4+ years of proven leadership and coaching experience.
• Small Business and Consumer lending experience.
• Knowledge of Bank product lines and services as well as an understanding of Store operations and security.
• Proven ability to manage competing priorities, strategically aligning efforts and activities to meet Store goals and objectives.
• Strong financial analysis skills.
• Strong presentation, analytical, interpersonal and collaborative skills with all levels of internal and external customers.
• Excellent verbal and written communication skills.
• Notary License (preferred).

Responsibilities

• Develops and leads the growth and profitability of the Consumer Banking store portfolio including deposits, loans, fees and expenses.
• Leads, coaches and motivates the Store team to deliver a legendary Employee and Customer Experience.
• Focuses on growing store relationships and referrals to ensure customer needs are met with the right specialists.
• Oversees store risk management and compliance with bank policies and regulatory requirements.
• Manages multiple store locations and complex customer bases as needed.
• Acts as a mentor to developing store managers and junior staff.

Skills

People management

Leadership

Financial analysis

Communication

Microsoft Office

Notary License (preferred)

Education

Undergraduate degree or equivalent experience

Job description

TD Bank in Fanwood, NJ is seeking a Store Manager II to lead a consumer banking store, drive growth and profitability, and deliver a legendary customer experience. You will hire, coach and manage a team, deepen customer relationships, and coordinate with Specialists to meet customer needs.

The role requires 4+ years in retail/financial services with leadership, extensive knowledge of banking products, risk awareness and strong communication skills.