Store Manager: Growth, Service & Team Leadership

Waters Hardware; Emporia (KS); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Locally owned and operated

Career advancement opportunities

Employee discounts

401(k)

Health insurance

Dental insurance

Vision insurance

Paid time off

Job summary

Waters Hardware, a locally owned and operated retailer in Emporia, Kansas, seeks a store manager to oversee daily operations, drive sales, optimize merchandising, and lead a service-focused team.

The role requires strong customer service, leadership, and inventory management skills, with a focus on cost control and community involvement. Competitive benefits and opportunities for advancement are available.

Qualifications

• Outstanding customer service skills and a professional attitude.
• Excellent communication skills, both written and verbal.
• Project management skills, including the ability to coordinate special projects and finish on time and within budget.
• Ability to supervise other employees and understand the fundamentals of leadership.
• Strong knowledge of the products contained in the store.
• Motivated, organized, self-starter who is able to think independently and solve problems.
• Understanding of store operations, including finances, inventory control, and pricing strategy.
• Strong math, reading, writing, and communication skills.
• Knowledge of effective sales methods and techniques.
• Understand how to efficiently operate the store’s point-of-sale system. Knowledge of MS Word and PowerPoint.
• Able to work a flexible schedule, including weekends and holidays.

Responsibilities

• Model excellent customer service by helping customers when necessary.
• Oversee daily opening and closing of the store.
• Supervisory tasks include interviewing, hiring, training, appraising performance, disciplining employees, and planning weekly schedules.
• Foster a team environment where employees are motivated to provide outstanding customer service and contribute to the overall success of the business.
• Immediately respond to customer complaints and resolve them as best as possible.
• Maintain inventory at appropriate levels and direct cycle counts.
• Coordinates sales promotions, marketing, and special events.
• Directs merchandising in the store and ensures it is clean and organized, also responsible for maintaining signage.
• Ensures the sales floor stays clean and orderly.
• Participates in the weekly ordering of merchandise and oversees deliveries and restocking.
• Be a role model for safety, creating a safe work environment and ensuring compliance with all store policies and safety standards.
• Protect inventory and store property against internal and external loss. Respond with appropriate action, according to store policy.

Job description

Waters Hardware, a locally owned and operated retailer in Emporia, Kansas, seeks a store manager to oversee daily operations, drive sales, optimize merchandising, and lead a service-focused team.

The role requires strong customer service, leadership, and inventory management skills, with a focus on cost control and community involvement. Competitive benefits and opportunities for advancement are available.