Manager-Beloit

Waters Hardware; Beloit (KS); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Career Advancement Opportunities

Employee discounts

401(k)

Health insurance

Dental insurance

Paid time off

Vision insurance

Job summary

Waters Hardware in Beloit, Kansas, is seeking a Store Manager to oversee daily operations, manage a motivated retail team, and ensure an outstanding customer service experience. The ideal candidate will have strong leadership skills, excellent communication abilities, and a commitment to customer satisfaction. Responsibilities include managing inventory, coordinating sales promotions, and ensuring compliance with safety standards. This role requires a flexible schedule, including weekends and holidays.

Qualifications

• Outstanding customer service skills and a professional attitude.
• Excellent written and verbal communication skills.
• Committed to continual learning and development opportunities.
• Ability to supervise employees and understand leadership fundamentals.
• Strong knowledge of store products and operations.

Responsibilities

• Model excellent customer service by assisting customers.
• Oversee daily store operations including opening and closing.
• Handle supervisory tasks like hiring and training employees.
• Motivate employees to provide outstanding service.
• Respond to and resolve customer complaints promptly.
• Maintain inventory levels and conduct cycle counts.
• Coordinate sales promotions and marketing events.
• Ensure cleanliness and organization of the store.
• Participate in merchandise ordering and overseeing deliveries.
• Create a safe work environment through compliance with safety standards.

Skills

Outstanding customer service skills

Excellent communication skills

Project management skills

Leadership fundamentals

Knowledge of store products

Problem-solving abilities

Understanding of store operations

Strong math skills

Sales techniques

Point-of-sale system operation

MS Word and PowerPoint knowledge

Job description

Benefits

• varies by location
• Locally owned and operated
• Career Advancement Opportunities
• Employee discounts
• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

You might be a great fit if…

• You enjoy serving others as we would like to be served.
• Making the best even better.
• You enjoy making a difference in your community.
• You enjoy helping others.
• You enjoy working in teams.
• You're motivated to learn new skills.

Job Summary

Store managers are responsible for overseeing the day-to-day operations of the store, including maximizing sales, minimizing expenses, optimizing merchandising and modeling outstanding customer service experience. They should positively represent Waters Hardware consistent with company values. The manager will also help build an efficient, motivated and productive sales team. Their job will include, but is not limited to, the following responsibilities:

Responsibilities

• Model excellent customer service by helping customers when necessary.
• Oversee daily opening and closing of the store.
• Supervisory tasks include interviewing, hiring, training, appraising performance, disciplining employees, and planning weekly schedules.
• Foster a team environment where employees are motivated to provide outstanding customer service and contribute to the overall success of the business.
• Immediately respond to customer complaints and resolve them as best as possible.
• Maintain inventory at appropriate levels and direct cycle counts.
• Coordinates sales promotions, marketing, and special events.
• Directs merchandising in the store and ensures it is clean and organized, also responsible for maintaining signage.
• Ensures the sales floor stays clean and orderly.
• Participates in the weekly ordering of merchandise and oversees deliveries and restocking.
• Be a role model for safety, creating a safe work environment and ensuring compliance with all store policies and safety standards.
• Protect inventory and store property against internal and external loss. Respond with appropriate action, according to store policy.

Qualifications

• Outstanding customer service skills and a professional attitude.
• Excellent communication skills, both written and verbal.
• Committed to continually learning and pursuing training and development opportunities.
• Project management skills, including the ability to coordinate special projects and finish on time and within budget.
• Ability to supervise other employees and understand the fundamentals of leadership.
• Strong knowledge of the products contained in the store.
• Motivated, organized, self-starter who is able to think independently and solve problems.
• Understanding of store operations, including finances, inventory control, and pricing strategy.
• Strong math, reading, writing, and communication skills.
• Knowledge of effective sales methods and techniques.
• Understand how to efficiently operate the store’s point-of-sale system. Knowledge of MS Word and PowerPoint.
• Able to work a flexible schedule, including weekends and holidays.

Goals

• Drive growth in the company through increasing sales and reducing expenses.
• Build a strong team of motivated and productive retail associates.
• Expand knowledge of retail operations, including inventory management and pricing strategies.