Store Manager: Lead Team, Elevate Service & Sales

Waters Hardware; Beloit (KS); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Career Advancement Opportunities

Employee discounts

401(k)

Health insurance

Dental insurance

Paid time off

Vision insurance

Job summary

Waters Hardware in Beloit, Kansas, is seeking a Store Manager to oversee daily operations, manage a motivated retail team, and ensure an outstanding customer service experience. The ideal candidate will have strong leadership skills, excellent communication abilities, and a commitment to customer satisfaction. Responsibilities include managing inventory, coordinating sales promotions, and ensuring compliance with safety standards. This role requires a flexible schedule, including weekends and holidays.

Qualifications

• Outstanding customer service skills and a professional attitude.
• Excellent written and verbal communication skills.
• Committed to continual learning and development opportunities.
• Ability to supervise employees and understand leadership fundamentals.
• Strong knowledge of store products and operations.

Responsibilities

• Model excellent customer service by assisting customers.
• Oversee daily store operations including opening and closing.
• Handle supervisory tasks like hiring and training employees.
• Motivate employees to provide outstanding service.
• Respond to and resolve customer complaints promptly.
• Maintain inventory levels and conduct cycle counts.
• Coordinate sales promotions and marketing events.
• Ensure cleanliness and organization of the store.
• Participate in merchandise ordering and overseeing deliveries.
• Create a safe work environment through compliance with safety standards.

Skills

Outstanding customer service skills

Excellent communication skills

Project management skills

Leadership fundamentals

Knowledge of store products

Problem-solving abilities

Understanding of store operations

Strong math skills

Sales techniques

Point-of-sale system operation

MS Word and PowerPoint knowledge

Job description

Waters Hardware in Beloit, Kansas, is seeking a Store Manager to oversee daily operations, manage a motivated retail team, and ensure an outstanding customer service experience. The ideal candidate will have strong leadership skills, excellent communication abilities, and a commitment to customer satisfaction. Responsibilities include managing inventory, coordinating sales promotions, and ensuring compliance with safety standards. This role requires a flexible schedule, including weekends and holidays.