Store Manager: Growth & Ops Leader

The Sherwin-Williams Company; Cumberland (MD); On-site; USD 55,000 - 75,000; Full time

Job summary

The Sherwin-Williams Company is seeking a Store Manager in Cumberland, MD to oversee daily store operations, drive sales, customer service, merchandising, inventory, and safety. You will lead, develop, and motivate store staff while implementing business strategies to compete in the local market.

Typical schedule is 48 hours per week, with possible evenings or weekends. Bonus eligibility applies based on performance and company plans, along with comprehensive benefits.

Qualifications

• Must be at least 18 years old.
• Must be legally authorized to work in the United States without sponsorship.
• Must have a valid, unrestricted Driver's License.
• Must have at least a High School diploma or GED.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Must have at least 1 year of experience in leadership roles or supervising others.
• Must have at least 1 year of experience in retail, sales, or customer service.

Responsibilities

• Develop business strategies to increase sales and profitability.
• Meet sales goals by training, motivating, mentoring, and providing feedback to store employees.
• Ensure high levels of customer satisfaction through excellent service.
• Build and maintain product knowledge to recommend effectively.
• Build relationships with wholesale and retail customers.
• Complete store administration.
• Ensure compliance with safety, loss prevention, and security policies.
• Maintain store condition and visual merchandising standards, including promotional packages and displays.
• Provide accurate and timely reporting as required.
• Manage employee training, development, performance, and corrective action.
• Respond to and resolve customer or employee complaints.
• Partner with Sales Reps to make outside sales calls to increase market share.

Skills

Leadership experience

Retail sales experience

Customer service experience

Spanish language

Education

High school diploma or GED

Associate degree or higher in business, sales, or marketing

Tools

CRM systems

Timekeeping systems

Job description

The Sherwin-Williams Company is seeking a Store Manager in Cumberland, MD to oversee daily store operations, drive sales, customer service, merchandising, inventory, and safety. You will lead, develop, and motivate store staff while implementing business strategies to compete in the local market.

Typical schedule is 48 hours per week, with possible evenings or weekends. Bonus eligibility applies based on performance and company plans, along with comprehensive benefits.