Store Manager: Lead Sales, Teams & Customer Experience

The Sherwin-Williams Company; Rumford (ME); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health benefits

Dental coverage

Vision coverage

Flexible Spending Accounts (FSAs)

Retirement plan

Paid time off

Parental leave

Job summary

The Sherwin-Williams Company in Rumford, ME is seeking a Store Manager to oversee daily store operations, drive sales, and lead a team of store employees. You will develop business strategies to grow market share among contractors and retail customers while ensuring excellent customer service and compliance with company policies.

The role involves managing merchandising, scheduling, and reporting, with a typical 48-hour work week that may include evenings and weekends.

Qualifications

• Must be 18 years of age or older.
• Authorized to work in the United States without visa sponsorship.
• Minimum 1 year of leadership experience.
• Experience in retail, sales, or customer service preferred.

Responsibilities

• Develop business strategies to increase sales and optimize profitability.
• Meet sales goals by training, motivating, mentoring, and providing feedback to store employees.
• Ensure high levels of customer satisfaction through excellent service.
• Build knowledge of all products to enable effective customer recommendations.
• Maintain relationships with wholesale and retail customers.
• Complete store administration.
• Ensure compliance with safety, loss prevention, and security policies.
• Maintain store condition and visual merchandising standards, including promotions.
• Provide accurate and timely reporting.
• Manage personnel training and performance management.
• Respond to customer and employee complaints.
• Partner with Sales Reps for outside sales to grow market share.

Skills

Leadership

Customer service

Sales

Merchandising

Marketing

Education

High School Diploma or GED

Tools

CRM systems

Timekeeping software

Job description

The Sherwin-Williams Company in Rumford, ME is seeking a Store Manager to oversee daily store operations, drive sales, and lead a team of store employees. You will develop business strategies to grow market share among contractors and retail customers while ensuring excellent customer service and compliance with company policies.

The role involves managing merchandising, scheduling, and reporting, with a typical 48-hour work week that may include evenings and weekends.