Store Manager – Growth, Leadership & Customer Experience

The Sherwin-Williams Company; Houston (TX); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health benefits

Retirement plan

Paid time off

Flexible spending accounts

Job summary

The Sherwin-Williams Company is seeking a Store Manager to oversee daily store operations in Houston. You will lead a team, drive sales with a strong focus on customer service, product knowledge, and merchandising, while building relationships with wholesale and retail customers.

You will supervise staff, ensure safety and compliance, manage inventory and reporting, and work with Sales Reps on outside calls to expand market share. The role is eligible for a comprehensive benefits package.

Qualifications

• At least 1 year in a supervisory/leadership role.
• At least 1 year in retail, sales, or customer service.
• 18+ and legally eligible to work in the United States.
• Must have a valid, unrestricted driver’s license.

Responsibilities

• Develop business strategies to increase sales and profitability.
• Meet sales goals by training, motivating, mentoring, and providing feedback to store employees.
• Ensure high levels of customer satisfaction through excellent service.
• Build knowledge of all products to provide effective customer recommendations.
• Build positive relationships with wholesale and retail customers.
• Complete store administration and reporting.
• Ensure compliance with safety, loss prevention and security policies.
• Maintain store condition, merchandising, and displays.
• Provide timely reporting as required.
• Manage training, development, performance management and corrective actions.
• Respond to and resolve customer and employee complaints.
• Partner with Sales Reps for outside sales calls to grow market share.

Skills

Leadership experience

Customer service

Sales ability

Retail experience

Education

High School diploma

Tools

CRM familiarity

Timekeeping systems

Job description

The Sherwin-Williams Company is seeking a Store Manager to oversee daily store operations in Houston. You will lead a team, drive sales with a strong focus on customer service, product knowledge, and merchandising, while building relationships with wholesale and retail customers.

You will supervise staff, ensure safety and compliance, manage inventory and reporting, and work with Sales Reps on outside calls to expand market share. The role is eligible for a comprehensive benefits package.