Store Manager - Growth, Leadership & Guest Experience

800 Broadway : NY291/CB104681; New York (NY); On-site; USD 42,000 - 60,000; Full time

Job summary

Fresh Dining Concepts, LLC is seeking an Assistant General Manager to support the Store Manager in achieving sales, labor, and food cost targets across our Auntie Anne's/Cinnabon/Carvel/Jamba locations in New York. You will lead staff on the front lines, drive guest satisfaction, ensure product quality and safety, and manage day-to-day operations.

The role requires supervising and directing the workforce, coordinating staffing, training new hires, and enforcing policies in partnership with the

Qualifications

• Experience coaching and developing teams in retail/food service.
• Availability to work shifts including nights, weekends, and holidays.
• Minimum 1 year experience as Shift Manager/Leader.
• Ability to manage store operations and guest satisfaction.

Responsibilities

• Support Store Manager in achieving sales, labor, and food cost targets.
• Supervise staff and scheduling; direct daily operations.
• Ensure guest satisfaction, product quality, and safety.
• Monitor inventory, expenses, and cash handling.
• Recruit, interview, hire, train, and coach staff.
• Ensure policy compliance and maintain facilities.

Skills

Team leadership

Staff supervision

Guest service

Financial acumen

Hiring & training

Education

High school diploma or equivalent

BA/BS degree preferred

Tools

POS system

Inventory management

Job description

Fresh Dining Concepts, LLC is seeking an Assistant General Manager to support the Store Manager in achieving sales, labor, and food cost targets across our Auntie Anne's/Cinnabon/Carvel/Jamba locations in New York. You will lead staff on the front lines, drive guest satisfaction, ensure product quality and safety, and manage day-to-day operations.

The role requires supervising and directing the workforce, coordinating staffing, training new hires, and enforcing policies in partnership with the