Assistant General Manager: Drive Sales & Guest Experience

Bronx : CV106349; New York (NY); On-site; USD 45,000 - 65,000; Full time

Job summary

Fresh Dining Concepts, LLC is seeking an Assistant General/Store Manager for our Auntie Anne’s/Cinnabon locations in New York. The role supports the Store Manager in achieving sales, labor, and food cost targets while leading day-to-day operations and staff.

You will supervise and direct staff, make staffing decisions, and ensure guest satisfaction, product quality, and safety. This position requires working as a frontline manager and coordinating with the District Manager.

Qualifications

• High school diploma or equivalent; BA/BS degree preferred.
• Experience in coaching and developing teams in a retail environment.
• Availability to work shifts, including nights, weekends, and holidays.
• Minimum 1-year experience as Shift Manager/Shift Leader.

Responsibilities

• Support Store Manager in achieving sales, labor, and food cost targets.
• Supervise and direct staff; staffing decisions as needed.
• Ensure guest satisfaction, product quality, and safety.
• Monitor inventory, labor costs, and operating expenses.
• Recruit, interview, and hire staff for the store location.
• Provide training and onboarding of all new and existing staff.
• Maintain cash handling and timely financial reports.
• Ensure compliance with brand policies and health regulations.

Skills

Staff supervision

Staff scheduling

Hiring decisions

Training staff

Guest satisfaction

Food safety

Education

High school diploma

BA/BS preferred

Job description

Fresh Dining Concepts, LLC is seeking an Assistant General/Store Manager for our Auntie Anne’s/Cinnabon locations in New York. The role supports the Store Manager in achieving sales, labor, and food cost targets while leading day-to-day operations and staff.

You will supervise and direct staff, make staffing decisions, and ensure guest satisfaction, product quality, and safety. This position requires working as a frontline manager and coordinating with the District Manager.