Store Manager - Growth-Driven Retail Leader (PTO & 401k)

Home Service Oil Co Inc; Poplar Bluff (MO); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

401k

Life insurance

PTO

Job summary

Home Service Oil Co Inc. operates Express Mart in Poplar Bluff, MO, seeking a Store Manager to oversee daily operations, staff, inventory, and customer satisfaction while ensuring safety and regulatory compliance.

You will recruit, train, and supervise employees, schedule shifts, manage cash deposits, and execute merchandising plans.

The role requires leadership, excellent communication, and the ability to work long hours, including weekends. A strong focus on service and efficiency is essential.

Qualifications

• 5+ years of experience in customer service or retail.
• 2+ years of managerial or supervisory experience.
• Ability to work in a fast-paced environment and multitask.
• Excellent communication and interpersonal skills.
• Able to stand for extended periods and lift up to 50 pounds.
• Knowledge of safety and sanitation procedures is a plus.
• Friendly and outgoing personality with a passion for delivering exceptional customer service.

Responsibilities

• Ensure customer satisfaction through excellent service.
• Develop strong product knowledge to answer customer queries and make recommendations.
• Address customer complaints and resolve issues promptly.
• Maintain a clean and welcoming store environment.
• Monitor stock levels and order merchandise as needed.
• Conduct regular inventory audits and manage stock discrepancies.
• Recruit, hire, train, and supervise store employees.
• Schedule staff shifts.
• Conduct performance evaluations and provide feedback.
• Handle employee conflicts and disciplinary actions.
• Handle cash management, including deposits and reconciliations.
• Executes merchandising plan in accordance with the company initiatives.
• Manage in-store merchandising and product placement.
• Generate daily paperwork to regularly report on sales, waste, and inventory.
• Ensure the store complies with all health, safety and regulatory standards.
• Maintain all equipment and facilities, ensuring they are in good working order.

Skills

Customer service

Retail experience

Management

Cash handling

Communication

Problem solving

Safety procedures

Team supervision

Tools

Cash registers

Job description

Home Service Oil Co Inc. operates Express Mart in Poplar Bluff, MO, seeking a Store Manager to oversee daily operations, staff, inventory, and customer satisfaction while ensuring safety and regulatory compliance.

You will recruit, train, and supervise employees, schedule shifts, manage cash deposits, and execute merchandising plans.

The role requires leadership, excellent communication, and the ability to work long hours, including weekends. A strong focus on service and efficiency is essential.