Store Manager - Grow Leaders, Drive Customer Loyalty

carters; Oklahoma City (OK); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health benefits

30% employee discount

Referral bonuses

GED/tuition assistance program

Paid time off

Job summary

Carter’s is seeking a Store Manager in Oklahoma City to lead a team that delivers exceptional customer experiences across baby and children’s apparel. You will drive sales, coach staff, and manage daily store operations with a focus on service, product knowledge, and brand standards.

You will build a capable team, foster an inclusive culture, and optimize schedules, payroll, and budgets while guiding the Leader on Duty program and omnichannel initiatives.

Qualifications

• Minimum of 3 years of retail or related management experience.
• Ability to lead direct reports and build a positive team culture.
• Excellent communication and customer service focus.

Responsibilities

• Build a talent pipeline through networking and recruiting.
• Develop succession plans by training and developing your team.
• Foster a positive, safe, and inclusive work environment for employees to collaborate and recognize performance to increase engagement.
• Grow leaders through providing direction, delegation, and investing in their development.
• Lead the Leader on Duty program on the sales floor and guide customer interactions.
• Welcome customers with a warm greeting and provide product knowledge and benefits.
• Manage payroll and budgets for the store.
• Understand KPIs and drive results through data insights.
• Coordinate omnichannel experiences and ensure teams are trained on tools.
• Reduce loss through consistent service and operational controls.

Skills

Retail management

Leadership

Communication

Training & development

Team building

Education

High school diploma or GED

Tools

Outlook

Excel

Web navigation

Job description

Carter’s is seeking a Store Manager in Oklahoma City to lead a team that delivers exceptional customer experiences across baby and children’s apparel. You will drive sales, coach staff, and manage daily store operations with a focus on service, product knowledge, and brand standards.

You will build a capable team, foster an inclusive culture, and optimize schedules, payroll, and budgets while guiding the Leader on Duty program and omnichannel initiatives.