Store Manager - Gaming & Guest Experience Leader

GameStop; Town of Greece (NY); On-site; USD 30,000 - 41,000; Full time

Job summary

GameStop is seeking a Store Manager in the United States to oversee all facets of store operations and drive guest service, sales, and profitability. You will lead a retail team, manage POS transactions, inventory, training, and scheduling, while maintaining a clean, organized shopping environment.

A strong emphasis on guest satisfaction and team development is essential. Applicants should have leadership experience in retail, excellent communication skills, and a passion for gaming.

Qualifications

• Must provide proof of identity and eligibility to work in the United States.
• High school diploma or equivalent required; associate or bachelor’s degree in business or related field preferred.

Responsibilities

• Lead store operations and guest service, ensuring a positive shopping experience.
• Oversee scheduling, onboarding, training, and compliance for store associates.
• Manage POS transactions, inventory counts, and loss prevention measures.
• Recruit, hire, and develop high-performing staff; communicate store initiatives.
• Ensure Omni‑Channel orders are fulfilled and store standards meet company guidelines.

Skills

Guest service leadership

Store operations

POS & cash handling

Team management

English communication

Bilingual English/Spanish

Education

High school diploma or equivalent; degree preferred

Job description

GameStop is seeking a Store Manager in the United States to oversee all facets of store operations and drive guest service, sales, and profitability. You will lead a retail team, manage POS transactions, inventory, training, and scheduling, while maintaining a clean, organized shopping environment.

A strong emphasis on guest satisfaction and team development is essential. Applicants should have leadership experience in retail, excellent communication skills, and a passion for gaming.