Store Manager: Guest Experience & Sales Leader

GameStop Corp.; Winder (GA); On-site; USD 52,000 - 72,000; Full time

Job summary

GameStop in the United States is seeking a Store Manager to oversee all facets of store operations, lead a retail team, and drive guest service excellence. You will develop a sales culture, promote a complete guest experience, and ensure the store environment meets sales and profit goals.

The role involves recruiting, training, scheduling, payroll, inventory management, and ensuring compliance with company policies. A background in retail management and knowledge of video games are highly valued.

Qualifications

• High school diploma or equivalent required; further degree preferred.
• At least 1 year of retail management experience.
• 3 years of retail sales, guest service, and/or management/leadership preferred.
• Video game knowledge preferred.

Responsibilities

• Manage and lead in a multiunit capacity.
• Provide best-in-class guest service and drive sales.
• Lead staffing, training, onboarding, and compliance.
• Schedule staff and approve payroll with accuracy.
• Maintain store appearance, inventory control, and loss prevention.
• Promote loyalty programs and Omni‑Channel initiatives.
• Communicate with District Manager to implement store initiatives.

Skills

People skills

Leadership

Customer service

Communication

Sales

Education

High school diploma or equivalent

Associate's or bachelor's degree preferred

Tools

POS system

Job description

GameStop in the United States is seeking a Store Manager to oversee all facets of store operations, lead a retail team, and drive guest service excellence. You will develop a sales culture, promote a complete guest experience, and ensure the store environment meets sales and profit goals.

The role involves recruiting, training, scheduling, payroll, inventory management, and ensuring compliance with company policies. A background in retail management and knowledge of video games are highly valued.