Store Manager — Gaming & Guest Experience Leader

GameStop; Tampa (FL); On-site; USD 60,000 - 75,000; Full time

Job summary

GameStop is seeking a Store Manager to lead operations, drive sales, and foster an outstanding guest experience. You will manage a retail team, ensure onboarding and training, and uphold company policies across the store.

Responsibilities include promoting GameStop benefits, overseeing inventory and POS accuracy, and delivering exceptional service while meeting sales and profitability targets.

Qualifications

• Must provide proof of identity and eligibility to work in the United States.
• Must be at least 18 years of age.
• High school diploma or equivalent required; associate’s or accredited bachelor’s degree in business/marketing/merchandising preferred.
• At least 1 year of retail management experience required.
• At least 3 years of retail sales, guest service, and/or management experience preferred.
• Video game knowledge preferred.

Responsibilities

• Lead store operations in a multiunit capacity.
• Provide best-in-class guest service: greet guests, respond to questions quickly and courteously, promote promotions and loyalty programs.
• Promote a clean, organized store environment and support current sales initiatives.
• Schedule and supervise staff to ensure optimal guest service and sales results.
• Monitor POS transactions, cash handling, and provide accurate receipts.
• Recruit, interview, hire, and develop associates; ensure onboarding and training before shifts.

Skills

Retail management

Guest service

Team leadership

Communication skills

POS systems

Inventory control

Cash handling

Bilingual English/Spanish

Education

High school diploma or equivalent

Business/Marketing/Merchandising degree (preferred)

Job description

GameStop is seeking a Store Manager to lead operations, drive sales, and foster an outstanding guest experience. You will manage a retail team, ensure onboarding and training, and uphold company policies across the store.

Responsibilities include promoting GameStop benefits, overseeing inventory and POS accuracy, and delivering exceptional service while meeting sales and profitability targets.