Store Manager - Financial Services & Cash Ops

Great Lakes Specialty Finance; Skiatook (OK); Presencial; USD 45.000 - 55.000; Jornada completa

Descripción de la vacante

CNG Holdings, Inc. in Oklahoma is seeking a Store Manager to lead daily operations and profitability across one or more locations. You will oversee customer service, sales, and staff, ensuring compliance and strong cash handling.

The ideal candidate brings 2+ years in sales and supervisory experience, outstanding communication, and a commitment to our core values. This on-site role offers growth within a growing financial services company.

Formación

• High school diploma, GED, or equivalent experience.
• 2+ years of sales, customer service, and cash handling.
• 1+ year of supervisory experience preferred.
• Exceptional customer service, active listening, and verbal and written communication skills.
• Proficient in Microsoft Office programs.
• Ability to multitask, prioritize, work in an autonomous environment, and provide store level leadership.
• Must have own personal reliable transportation in compliance with policy and must maintain a valid Driver's License and auto insurance.
• Ability and willingness to embody our core values of accountable, inclusive, transparent, and focused.

Responsabilidades

• Serve and educate customers on the product portfolio by presenting all options for products and services to meet their needs.
• Interact with customers, using active listening to confirm information and diffuse complaints.
• Escalate issues to the District Director of Operations and Corporate Office if unable to resolve the issue.
• Respond professionally to general questions, customer applications, requests, sales, and collection calls per regulations and store procedures.
• Handle and count currency, cash, and coins; manage cash drawer and deposits.
• Balance batch receipts with store sales reports and resolve discrepancies.
• Process all transactions accurately and per policy (loans, check cashing, Net Spend).
• Complete compliance trainings and timely I Agree.
• Coordinate operations, development, and training to achieve metric targets.
• Maintain store staff schedule and cover other stores in the district.
• Assist with recruiting, selection, and onboarding of Assistant Store Managers.
• Other duties as assigned.

Conocimientos

Sales experience

Customer service

Cash handling

Supervisory experience

Communication skills

Multitasking

Store leadership

Educación

High school diploma / GED

Descripción del empleo

CNG Holdings, Inc. in Oklahoma is seeking a Store Manager to lead daily operations and profitability across one or more locations. You will oversee customer service, sales, and staff, ensuring compliance and strong cash handling.

The ideal candidate brings 2+ years in sales and supervisory experience, outstanding communication, and a commitment to our core values. This on-site role offers growth within a growing financial services company.