Store Manager: Elevate Culture, Talent, & Customer Experience

Chico's FAS, Inc.; Byron Township (MI); On-site; USD 55,000 - 85,000; Full time

Job summary

Chico's FAS, Inc. is seeking an experienced Store Manager to lead a high-performing team in a Michigan location. You will drive customer experience, oversee talent management, financials, and operations while maintaining brand standards.

The role requires 5+ years in retail management, with a focus on recruitment, coaching, and store performance. Flexibility for evenings, weekends, and holidays is required, along with the physical ability to lift up to 50 pounds.

Qualifications

• High School diploma required; some college or degree preferred.
• 5+ years of supervisory/management experience in retail, with 2+ years in a Store Manager role.
• Proven ability to recruit, develop, and retain store staff and hold individuals accountable.
• Strong communication and interpersonal skills; ability to forecast and analyze trends.
• Willingness to work flexible hours including evenings, weekends, and holidays.
• Physical ability to lift up to 50 pounds.

Responsibilities

• Models and enforces Brand culture, policies and procedures; holds Associates accountable.
• Recruits, hires, develops talent; maintains succession planning.
• Partners with Design and Merchandising through PLC process and seasonal looks.
• Leads merchandising to support turnover and gross margin.
• Ensures compliance with policies, procedures and laws.
• Coaches selling behaviors to align with Brand expectations.
• Supports in-store events and philanthropy initiatives.
• Analyzes reporting to identify opportunities and elevate customer experience.
• Leads visual merchandising updates and product placement per Brand standards.
• Articulates brand positioning and educates associates on lifestyle and product knowledge.
• Manages controllable expenses through scheduling and financial discipline.
• Keeps abreast of market trends and reflects Brand interpretations in interactions.

Skills

Interpersonal skills

Communication skills

Decision making

Education

High School diploma or equivalent

Job description

Chico's FAS, Inc. is seeking an experienced Store Manager to lead a high-performing team in a Michigan location. You will drive customer experience, oversee talent management, financials, and operations while maintaining brand standards.

The role requires 5+ years in retail management, with a focus on recruitment, coaching, and store performance. Flexibility for evenings, weekends, and holidays is required, along with the physical ability to lift up to 50 pounds.