Store Manager: Lead Team, Elevate Customer Experience

Chico's FAS, Inc.; Massachusetts; On-site; USD 60,000 - 72,000; Full time

Benefits offered by this job

Optional medical, dental, and vision

401(k) plan

Paid time off & holidays

Opportunities for monthly bonuses

Merchandise discounts

Professional development and careerAdv

Community philanthropic partnerships

Job summary

Chico's FAS, Inc. in Chestnut Hill, MA is seeking a Store Manager to lead a team and deliver a seamless customer experience. You will own store performance, coach staff, and drive community connections through brand priorities and events.

You will oversee payroll, schedules, and sales goals while maintaining brand standards and a welcoming atmosphere for customers and associates alike. This role requires leadership, accountability, and strong communication skills.

Qualifications

• 5+ years of retail management experience required; 2 of those years in a Store Manager position.
• Must be at least 18 years old.
• Flexible availability - including nights, weekends, holidays.

Responsibilities

• Define a clear vision and strategy to prioritize a customer-centered culture, drive operational excellence, and deliver business results.
• Hire, develop and coach an effective retail team to deliver a customer-centered experience.
• Take ownership of the store’s financial performance; manage payroll and schedules; and achieve sales goals.
• Lead the team by communicating expectations, providing guidance, delivering feedback, and empowering the team to be their best.
• Use store reporting to proactively create action plans to improve metrics and run the business effectively.
• Maintain a visually inspiring store environment that reflects brand standards.
• Actively share brand priorities, initiatives, and messages with store teams.
• Ensure compliance with all policies, guidelines, and business practices.
• Build community connections through in-store company-sponsored events, philanthropy, and other initiatives.

Skills

Leadership

People management

Communication

Accountability

Strategic planning

Retail management

POS system

Tools

POS system

Job description

Chico's FAS, Inc. in Chestnut Hill, MA is seeking a Store Manager to lead a team and deliver a seamless customer experience. You will own store performance, coach staff, and drive community connections through brand priorities and events.

You will oversee payroll, schedules, and sales goals while maintaining brand standards and a welcoming atmosphere for customers and associates alike. This role requires leadership, accountability, and strong communication skills.