Store Manager – Drive Sales, Service & Team Growth

Total Wine & More; Indianapolis (IN); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Paid Time Off

Health care plans

401(k)

HSA/FSAs

Disability & life insurance

Paid parental leave

Pet insurance

College tuition assistance

Career development & product training

Consumer classes

Job summary

Total Wine & More in Indianapolis, IN seeks a Store Manager to lead store operations, drive sales and deliver exceptional customer service. You will recruit, train and supervise a team, manage payroll, inventory and vendor relations, and ensure compliance with alcohol regulations while maintaining a safe, welcoming environment.

The role requires 5+ years in a retail management position, a Bachelor's degree preferred, and the ability to work flexible hours including evenings and weekends.

Qualifications

• Bachelor's degree preferred
• 4–6 years of work experience, 5+ years in a managerial or supervisory retail role
• Experience leading, developing and motivating a sales-focused team
• Experience managing overall financial performance
• Familiarity with point-of-sale systems and inventory management software
• Ability to work a flexible schedule including evenings and weekends

Responsibilities

• Drive sales and deliver against key performance metrics (KPMs)
• Recruit, train, and manage store team, including ongoing development and disciplinary action
• Manage day-to-day operations, including payroll, inventory, merchandising and shrink
• Deliver outstanding customer service by leading by example and resolving customer issues
• Maintain vendor relationships to support store and inventory objectives
• Ensure adherence to laws and regulations related to alcohol sales and maintain a safe store environment

Skills

Sales leadership

Team management

Customer service

Operations management

Inventory management

Education

Bachelor's degree in business administration or related field

Tools

POS systems

Inventory management software

Job description

Total Wine & More in Indianapolis, IN seeks a Store Manager to lead store operations, drive sales and deliver exceptional customer service. You will recruit, train and supervise a team, manage payroll, inventory and vendor relations, and ensure compliance with alcohol regulations while maintaining a safe, welcoming environment.

The role requires 5+ years in a retail management position, a Bachelor's degree preferred, and the ability to work flexible hours including evenings and weekends.