Store Manager — Drive Growth, Service & Compliance

Dunkin' Donuts; L'Anse (MI); On-site; USD 42,000 - 64,000; Full time

Job summary

Dunkin' Donuts in Michigan seeks a Store Manager to direct daily store operations, uphold standards, and lead a team to deliver excellent guest experiences. You will ensure food safety, inventory control, and compliant scheduling to support store growth.

The role requires strong leadership, organizational skills, and the ability to train and motivate staff while maintaining adherence to policies and budget—driving performance across shifts and community engagement.

Qualifications

• 2+ years in a food service/retail environment.
• Strong interpersonal and leadership skills.
• Judgment, tact, and diplomacy to effectively resolve conflicts.
• Intermediate PC skills - ability to use basic word processing and spreadsheet software for internal communication and data analysis.

Responsibilities

• Direct daily store operations and ensure compliance with policies.
• Manage staff including scheduling, supervision, and development.
• Monitor customer service quality and handle guest feedback.
• Maintain inventory, food safety, and sanitation standards.
• Prepare weekly staff schedules and coordinate with district leadership.

Skills

Leadership

Customer Service

Operations Management

Staff Development

Budgeting & Forecasting

Tools

Microsoft Office

Job description

Dunkin' Donuts in Michigan seeks a Store Manager to direct daily store operations, uphold standards, and lead a team to deliver excellent guest experiences. You will ensure food safety, inventory control, and compliant scheduling to support store growth.

The role requires strong leadership, organizational skills, and the ability to train and motivate staff while maintaining adherence to policies and budget—driving performance across shifts and community engagement.