Restaurant General Manager - Lead Ops & Guest Experience

Dunkin' Donuts; Bay Shore (MI); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Weekly pay

2 weeks paid time off

Employee meals

Monthly bonus up to 10%

Medical and dental insurance

AFLAC and life insurance

Cell phone reimbursement

Job summary

Dunkin' Donuts in Michigan is seeking a General Manager to oversee restaurant operations, recruit and develop staff, and ensure quality service and cleanliness. The GM will drive guest satisfaction and maintain brand standards while managing costs and profitability.

The ideal candidate has strong leadership and communication skills, with experience in food service. Food safety certification is a plus, and the role offers comprehensive benefits through the franchisee.

Qualifications

• Experience in the food service industry is required.
• Food Safety and Serve Safe certification is a plus.

Responsibilities

• Leading operational excellence.
• Keen focus on 100% guest satisfaction.
• Training and developing team members.
• Achieving financial goals such as sales projections and controllables.
• Using effective communication and coaching skills.

Skills

Leadership

Recruitment

Training

Customer focus

Communication

Job description

Dunkin' Donuts in Michigan is seeking a General Manager to oversee restaurant operations, recruit and develop staff, and ensure quality service and cleanliness. The GM will drive guest satisfaction and maintain brand standards while managing costs and profitability.

The ideal candidate has strong leadership and communication skills, with experience in food service. Food safety certification is a plus, and the role offers comprehensive benefits through the franchisee.