Store Manager - Donated Goods Retail Leader

Goodwill Industries International; Tennessee; On-site; USD 25,000 - 36,000; Full time

Job summary

Goodwill Industries International is seeking a Store Manager for our Hixson, TN store. The role oversees donated merchandise operations, aiming to maximize sales while controlling expenses and ensuring excellent customer service.

You will lead a team, enforce safety policies, manage inventories, and collaborate with leadership to meet budget goals. The position requires strong leadership, thorough knowledge of retail SOPs, and proficiency in Microsoft Office.

Qualifications

• High School degree or GED required.
• Associate degree or related retail management coursework preferred.
• 5 years in a supervisory role of 15+ employees preferred and/or demonstrated DGR leadership.
• Attention to detail is essential.
• Excellent written and spoken English; bilingual a plus.

Responsibilities

• Manage budget and store expenditures to meet financial goals.
• Hire, train, and supervise store personnel to exceed standards.
• Greet donors and customers and provide excellent service.
• Ensure security, safety, and SOP compliance across the store.
• Meet sales goals and oversee merchandise rotation and pricing.
• Attend meetings and training; maintain records and reports.

Skills

Leadership

Budgeting

Communication

Microsoft Office

Bilingual (a plus)

Education

High School/GED

Associate degree preferred

Tools

Microsoft Office

Job description

Goodwill Industries International is seeking a Store Manager for our Hixson, TN store. The role oversees donated merchandise operations, aiming to maximize sales while controlling expenses and ensuring excellent customer service.

You will lead a team, enforce safety policies, manage inventories, and collaborate with leadership to meet budget goals. The position requires strong leadership, thorough knowledge of retail SOPs, and proficiency in Microsoft Office.