Store Manager - Donated Goods Retail Leader

Chattanooga Goodwill Industries; Fort Oglethorpe (GA); On-site; USD 22,000 - 31,000; Full time

Job summary

Chattanooga Goodwill Industries in Fort Oglethorpe, GA is seeking a Store Manager to oversee donated merchandise operations, drive sales, and manage store expenses to meet financial goals.

Responsibilities include staffing, training, customer service, adherence to SOPs, safety policies, and coordinating with leadership to maintain store standards while delivering donor and shopper experiences.

Qualifications

• High School degree or GED required.
• Associate degree or related retail management coursework preferred.
• 5 years of supervisory experience (15+ employees) preferred.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Excellent spoken and written English; bilingual a plus.

Responsibilities

• Support mission, vision, and values in daily actions.
• Hire, train, supervise, and evaluate store staff.
• Meet sales goals and manage the store budget.
• Ensure adherence to SOPs, safety, and security policies.
• Provide excellent customer service to donors and customers.

Skills

Communication

Interpersonal skills

Attention to detail

Customer service

Reliability

Education

High School diploma or GED

Associate degree preferred

Tools

Microsoft Office

Job description

Chattanooga Goodwill Industries in Fort Oglethorpe, GA is seeking a Store Manager to oversee donated merchandise operations, drive sales, and manage store expenses to meet financial goals.

Responsibilities include staffing, training, customer service, adherence to SOPs, safety policies, and coordinating with leadership to maintain store standards while delivering donor and shopper experiences.