Store Manager, Donated Goods Retail Leadership

GOODWILL; Brentwood (TN); On-site; USD 42,000 - 65,000; Full time

Job summary

Goodwill Industries of the Greater Chattanooga Area is seeking a Store Manager to lead donated merchandise operations, drive sales, and manage store budgets. The role requires supervising all store personnel, ensuring customer service excellence, and maintaining security and safety standards.

The candidate should have a high school diploma or GED, with 5 years of supervisory experience in a large team and proficiency in Microsoft Office.

Qualifications

• High School degree or GED, required.
• Associate degree or completion of related retail management coursework preferred.
• 5 years of supervisory experience managing 15+ employees preferred and/or demonstrated success in a DGR leadership role with required training.
• Excellent oral and written communication in English; interpersonal skills; bilingual a plus.

Responsibilities

• Hire, fire, train, evaluate, motivate, develop, and supervise all store personnel to maintain and exceed operational standards.
• Meet store sales goals and operate within budgetary guidelines.
• Oversee production and rotation of merchandise, ensure quality and proper pricing.
• Attend safety training and meetings; report unsafe conditions, accidents, or injuries.
• Maintain store appearance and housekeeping to organizational standards.
• Attend all meetings and training; conduct monthly store meetings.

Skills

Communication skills

Interpersonal skills

Education

High School diploma or GED

Associate degree in retail management or related coursework

Tools

Microsoft Office (Word, Excel, PowerPoint, Outlook)

Job description

Goodwill Industries of the Greater Chattanooga Area is seeking a Store Manager to lead donated merchandise operations, drive sales, and manage store budgets. The role requires supervising all store personnel, ensuring customer service excellence, and maintaining security and safety standards.

The candidate should have a high school diploma or GED, with 5 years of supervisory experience in a large team and proficiency in Microsoft Office.