Store Manager — Customer Experience & High-Volume Results

Cargo Largo; Independence, Northern (MO, KY); Hybrid; USD 54,000 - 66,000; Full time

Job summary

Cargo Largo is seeking a Retail Supervisor to lead a 30+ associate team including Cashiers and Customer Service, driving daily operations in a fast-paced, high-volume store. You’ll push store results, resolve escalated issues, and model an exceptional customer experience while keeping line queues small.

Ideal candidates bring 2+ years of retail management, a track record of developing direct reports, and hands-on front-end retail experience; night and weekend availability is essential.

Qualifications

• 2+ years of retail management experience.
• Experience leading teams of 25+ direct reports.
• Proven ability to thrive in high-volume traffic environments.
• Hands-on experience with front-end retail teams.
• Love of retail and willingness to work nights/weekends.

Responsibilities

• Inspire & develop 30+ associate team of Cashiers, Customer Service Associates and more
• Resolve escalated customer issues via win/win approach
• Open/close & drive results storewide as MOD
• On the floor 70% of the time working shoulder-to-shoulder with team
• Enhance customer experience ensuring register lines are consistently <= 3 people
• Be the role model and leader of exceptional customer experience storewide

Skills

Retail management

Team leadership

Customer service

High-volume environments

Front-end retail

Job description

Cargo Largo is seeking a Retail Supervisor to lead a 30+ associate team including Cashiers and Customer Service, driving daily operations in a fast-paced, high-volume store. You’ll push store results, resolve escalated issues, and model an exceptional customer experience while keeping line queues small.

Ideal candidates bring 2+ years of retail management, a track record of developing direct reports, and hands-on front-end retail experience; night and weekend availability is essential.