Retail Supervisor — Lead Customer Service & Inventory

guestservices; Flamingo (FL); On-site; USD 21,000 - 25,000; Full time

Job summary

Guest Services, Inc. in the United States seeks a Retail Supervisor to assist the Retail Manager with unit operations, staff oversight, inventory, and cash control, helping to meet financial goals and uphold service standards.

The role emphasizes team leadership, strong customer service, and safe, well-run store environments, with duties spanning hiring support, training, merchandising, and daily opening/closing procedures.

Qualifications

• High School Diploma or GED preferred; bachelor's degree preferred.
• 1–2 years of experience in retail.
• Excellent customer service and communication skills.

Responsibilities

• Ensure guest satisfaction and handle complaints per standards.
• Supervise retail area setup, cashier stations and quality standards.
• Process sales in POS and assist clerks.
• Recruit, supervise, schedule, discipline, and train hourly staff.
• Maintain safe facilities and control cash, inventory, and hygiene.
• Assist in inventory procedures and displaying merchandise.
• Open/close procedures and safety reporting.

Skills

Customer service

People skills

Team leadership

Education

High school diploma / GED

Bachelor's degree preferred

Job description

Guest Services, Inc. in the United States seeks a Retail Supervisor to assist the Retail Manager with unit operations, staff oversight, inventory, and cash control, helping to meet financial goals and uphold service standards.

The role emphasizes team leadership, strong customer service, and safe, well-run store environments, with duties spanning hiring support, training, merchandising, and daily opening/closing procedures.