Store Manager: Lead a Purpose-Driven Beauty Team

Internal Job Board; Arlington (VA); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

50% discount off all products

Fun store atmosphere

Entrepreneurial spirit support

Career growth from within

Job summary

Lush North America is seeking a Store Manager for our Arlington, VA area stores. You will lead a team, drive sales, and ensure a memorable customer experience guided by our ethical standards.

You will recruit, train, and develop staff on brand, product, and service excellence while managing budgets and KPIs to deliver strong performance and growth. This role emphasizes DEIB, sustainability, and hands-on leadership.

Qualifications

• 3–5 years managing in a retail environment.
• Strong HR skills in hiring, scheduling, training, conflict resolution and performance management
• Excellent listening and communication skills
• Excellent analytical, critical thinking and troubleshooting skills
• Excellent organization and time management skills
• Strong customer service, supervisory and sales skills
• Knowledge and interest in skincare, natural beauty, and ethical business
• Ability to work flexible hours to meet the needs of the shop including holidays, evenings, and weekends.

Responsibilities

• Recruiting your team
• Training and developing your management team
• Training and developing your team on brand, product, and service
• Oversee budgets and sales targets and create a strong customer and staff experience
• Lead with values to foster an inclusive environment and operate within budget.

Skills

Retail management

HR skills

Customer service

Leadership

Tools

Excel

Microsoft Office

Job description

Lush North America is seeking a Store Manager for our Arlington, VA area stores. You will lead a team, drive sales, and ensure a memorable customer experience guided by our ethical standards.

You will recruit, train, and develop staff on brand, product, and service excellence while managing budgets and KPIs to deliver strong performance and growth. This role emphasizes DEIB, sustainability, and hands-on leadership.