Store Manager – Banking Growth & Team Leadership

TD; Fairfield (NJ); On-site; USD 97,000 - 146,000; Full time

Job summary

TD Bank is seeking a Store Manager II in Fairfield, NJ to lead a Consumer Banking store, drive growth, and deliver an exceptional Employee and Customer Experience. You will manage deposits, loans and referrals while coaching a team to meet efficiency and service targets.

The role requires 4+ years in retail/financial services with leadership and business development experience, plus a solid background in store operations, risk awareness, and customer service excellence.

Qualifications

• Undergraduate degree or equivalent experience.
• 4+ years related experience required (retail, customer service and/or financial services) supervisory, leadership and coaching experience required.
• 4+ years experience of proven business development skills, including ability to conceptualize and implement strategies.
• 4+ years of proven leadership and coaching experience required.
• Small Business and Consumer lending experience required.
• Knowledge of Bank product lines and services as well as an understanding of Store operations and security.
• Proven ability to manage competing priorities, strategically aligning efforts and activities to meet Store goals and objectives.
• Strong financial analysis skills.
• Strong presentation, analytical, interpersonal and collaborative skills with all levels of internal and external customers.
• Excellent verbal and written communication skills.
• Demonstrated ability to lead and motivate team members.
• Proficient with Microsoft Office suite
• Notary License (preferred)

Responsibilities

• Leads, coaches and develops store teammates to create a consistent legendary customer experience.
• Coaches teammates to provide the best advice to potential and existing TD Bank customers.
• Responsible for management of the overall team providing both leadership and guidance.
• Sets targets and objectives for the team, and holds the team accountable to deliver results and objectives.
• Grows team expertise to align with business/enterprise demand and direction; assesses team skills and capabilities and continually looks for ways to provide and enhance the value they deliver to customers.
• Leads a high performing team; provides on-going feedback and performance reviews, coaches and develops colleagues and ensures performance management activities are undertaken and completed for all colleagues

Skills

People management

Leadership

Coaching

Communication

Education

Undergraduate degree

Job description

TD Bank is seeking a Store Manager II in Fairfield, NJ to lead a Consumer Banking store, drive growth, and deliver an exceptional Employee and Customer Experience. You will manage deposits, loans and referrals while coaching a team to meet efficiency and service targets.

The role requires 4+ years in retail/financial services with leadership and business development experience, plus a solid background in store operations, risk awareness, and customer service excellence.