Store Manager (40hr) - Jet - Virginia - Freestate

TFG Limited; Virginia (MN); On-site; USD 50,000 - 70,000; Full time

Job summary

TFG Limited is looking for a Store Manager in Virginia. The role involves driving turnover, managing stock losses, and ensuring customer satisfaction through effective service strategies. Candidates should have a Matric certificate and at least 3 years of retail experience, including 1 year in a leadership position. Essential skills include customer-focused mindset, planning, and efficient communication. This is a full-time on-site position offering dynamic engagement with a diverse team.

Qualifications

• Minimum 3 years retail experience with at least 1 year of store leadership experience.

Responsibilities

• Drive turnover to achieve targets.
• Control expenses.
• Manage stock losses and ensure shrinkage adheres to company standards.
• Oversee recruitment and development of staff.
• Execute in-store merchandising strategy.
• Ensure customer satisfaction through service strategies.

Skills

Customer-Focused Mindset

Managing the Sales Process

Building Customer Loyalty

Service Delivery

Planning & Organising

Verbal Communication

Customer Service Delivery

Strategic Sales Planning

Negotiation & Selling

Effectively Presents Solutions

Education

Matric certificate

Job description

Store Manager (40hr) - Jet - Virginia - Freestate

Free State, South Africa (On-site)

Job Description

Responsibilities

• Driving turnover to ensure the achievement of targets
• Controlling expenses
• Managing stock losses to ensure shrinkage is in line with the Company standard
• People management, including recruitment, development of staff, employee relations, performance management
• Executing in-store merchandising strategy and standards
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers

Qualifications & Experience

• A Matric certificate.
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience.

Skills

• Builds Customer Loyalty
• Customer Service Delivery
• Customer Value Management
• Customer-Focused Approach
• Effectively Presents Solutions
• Knows the Buying Influences
• Leverages Digital Communications with Customers
• Manages Resistance
• Managing the Sales Process
• Negotiation & Selling
• Policy & procedures
• Strategic Sales Planning
• Leadership

Behaviors

• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
• Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.

Required Skills

• Customer-Focused Mindset
• Managing the Sales Process
• Planning & Organising
• Service Delivery
• Verbal Communication

Job Info

• Job Identification 12072
• Job Category Stores
• Job Schedule Full time
• Locations Jet VIRGINIA GOVERNMENT AVENUE (On-site)