Assistant Store Manager - WhatJobs Direct

Placements24; Willows (CA); On-site; USD 11,000 - 18,000; Full time

Benefits offered by this job

Staff discounts

Training & development

Competitive salary

Job summary

Placements24 is seeking an Assistant Store Manager in Welkom, ZA, to support the Store Manager in daily operations and to lead a team of retail professionals. You will drive sales performance, manage inventory, and uphold store standards while delivering exceptional customer experiences.

The role requires hands-on leadership, strong problem-solving skills, and the ability to thrive in a fast-paced environment.

Qualifications

• Minimum 4 years of retail experience, with at least 2 years in a supervisory or management role.
• Proven ability to lead and motivate a team.
• Strong understanding of retail sales principles and operations.
• Excellent customer service and conflict resolution skills.
• Experience with inventory management and POS systems.
• Proficiency in Microsoft Office Suite.

Responsibilities

• Assist the Store Manager in all aspects of store operations and staff management.
• Supervise and motivate retail staff, providing guidance and performance feedback.
• Contribute to achieving and exceeding sales targets through effective sales strategies.
• Oversee inventory control, including stock levels, ordering, and loss prevention.
• Ensure visual merchandising standards are maintained to enhance product appeal.
• Handle escalated customer issues and ensure satisfactory resolutions.
• Implement store policies and procedures effectively.
• Assist with staff scheduling and training to ensure adequate coverage and skill development.
• Manage store opening and closing procedures as required.
• Analyze sales reports and identify opportunities for improvement.

Skills

Retail leadership

Customer service

Conflict resolution

Inventory management

POS systems

MS Office

Education

High school diploma

Business degree preferred

Tools

POS systems

MS Office

Job description

About the Role

Our client, a prominent player in the retail industry, is actively seeking an Assistant Store Manager to join their team in Welkom, Free State, ZA. This critical role supports the Store Manager in overseeing daily operations, leading a team of retail professionals, and ensuring exceptional customer experiences. The successful candidate will play a key part in driving sales performance, managing inventory, and maintaining store standards. This is a hands‑on position requiring strong leadership qualities and a deep understanding of retail management principles. You will be instrumental in fostering a positive work environment that encourages teamwork, accountability, and customer focus. The ideal candidate thrives in a fast‑paced setting, possesses excellent problem‑solving skills, and is dedicated to achieving business objectives. We are looking for an individual who can step up to challenges, inspire their team, and contribute significantly to the store's success in Welkom, Free State, ZA. This role offers substantial opportunities for professional growth and career advancement within our client's expanding retail network. You will gain invaluable experience in operational efficiency and strategic retail planning.

Key Responsibilities

• Assist the Store Manager in all aspects of store operations and staff management.
• Supervise and motivate retail staff, providing guidance and performance feedback.
• Contribute to achieving and exceeding sales targets through effective sales strategies.
• Oversee inventory control, including stock levels, ordering, and loss prevention.
• Ensure visual merchandising standards are maintained to enhance product appeal.
• Handle escalated customer issues and ensure satisfactory resolutions.
• Implement store policies and procedures effectively.
• Assist with staff scheduling and training to ensure adequate coverage and skill development.
• Manage store opening and closing procedures as required.
• Analyze sales reports and identify opportunities for improvement.

Requirements

• Minimum of 4 years of retail experience, with at least 2 years in a supervisory or management role.
• Proven ability to lead and motivate a team.
• Strong understanding of retail sales principles and operations.
• Excellent customer service and conflict resolution skills.
• Experience with inventory management and POS systems.
• Proficiency in Microsoft Office Suite.
• Ability to work flexible hours, including evenings, weekends, and public holidays.
• Strong organizational and time management skills.
• High school diploma required; associate's or bachelor's degree in business or a related field is preferred.
• Demonstrated ability to drive sales and improve store performance.

Benefits

Our client is pleased to offer a competitive salary and benefits package commensurate with experience. Opportunities for professional development and advancement within a reputable retail organization are abundant. Employees are eligible for staff discounts on merchandise. The company provides ongoing training and support to ensure your success. Join a collaborative team environment that values contribution and innovation in Welkom, Free State, ZA.