Store Manager

3M HEALTHCARE; Santa Fe (NM); On-site; USD 61,300 - 104,200; Full time

Job summary

Bridgestone Retail Operations (BSRO) is seeking a store manager to oversee all aspects of store operations, including coaching teammates, merchandising, and promotions.

Pay range is $61,300.00 to $104,200.00. The role emphasizes customer service, sales leadership, inventory control, payroll tracking and staff scheduling to meet goals. High school diploma required; a two-year degree is preferred, with on-the-job training and ASE certifications available.

Qualifications

• High School Diploma or equivalent.
• Demonstrated success in retail sales management.
• Problem-solving skills related to customer complaints.
• Aptitude to manage inventory, order scheduling, and merchandising displays.

Responsibilities

• Customer service.
• Drive store sales & promotions.
• Build customer satisfaction & loyalty, creating results for teammates, customers and the company.
• Understand alternative tire sourcing and competitors.
• Track and meet payroll, budgets and store goals.
• Keep records and relevant financial information current.
• Manage, schedule and assign staff according to their skill level.
• Attend paid training to stay up‑to‑date with new developments in the automotive service industry.
• Follow up with customers to obtain feedback and ensure satisfaction.
• Other duties as assigned.

Skills

Retail sales management

Customer service

Inventory management

Communication

Negotiation

Education

High School Diploma

2-year college degree

Job description

Company Overview

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company‑owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5billion in tire and auto‑service sales, BSRO is the right place to build a career. When you represent the Bridgestone name, you are a valued teammate and part of our larger mission to serve society with superior quality.

Position Summary

Responsible for every aspect of the store operation, including selecting, coaching and developing store teammates as well as merchandising, advertising and promotion of products and services.

Pay Range: $61,300.00 - $104,200.00. Bridgestone is committed to fair and lawful compensation practices. All employees receive pay that meets or exceeds the applicable minimum wage requirements.

Responsibilities

• Customer service.
• Drive store sales & promotions.
• Build customer satisfaction & loyalty, creating results for teammates, customers and the company.
• Understand alternative tire sourcing and competitors.
• Track and meet payroll, budgets and store goals.
• Keep records and relevant financial information current.
• Manage, schedule and assign staff according to their skill level.
• Attend paid training to stay up‑to‑date with new developments in the automotive service industry.
• Follow up with customers to obtain feedback and ensure satisfaction.
• Other duties as assigned.

Minimum Qualifications

• High School Diploma or equivalent.
• Demonstrated success in retail sales management.
• Problem‑solving skills related to customer complaints.
• Aptitude to manage inventory, order scheduling, and merchandising displays.
• Ability to assist customers for personal sales as well as complaints to ensure retention and loyalty.
• Exceptional teammate and customer communication skills.
• Negotiation and conflict resolution skills.
• Valid automobile driver’s license at all times; ability to drive customer and company vehicles.

Preferred Qualifications

• 2‑year college degree or equivalent.

Benefits

• Medical, Dental and Vision – Starting day1 for all teammates.
• Paid vacation and holidays.
• On‑the‑job training and company‑funded ASE certifications.
• Flexible work schedule.
• 401(k) match.
• On‑demand pay (daily pay) program available.

Employment Eligibility & EEO Statement

Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law. Employment Eligibility: If hired, a FormI‑9 Employment Eligibility Verification must be completed at the start of employment.