Store Manager

Bridgestone Americas; Worthington (OH); On-site; USD 61,300 - 104,200; Full time

Benefits offered by this job

Medical, Dental and Vision – Starting day 1 for all teammates

Paid vacation and holidays

On-the-job training and company-funded ASE certifications

Flexible work schedule

401(k) match

On demand pay (daily pay) program available

Job summary

Bridgestone Americas in Worthington, Ohio, is looking for a Store Manager to oversee all aspects of store operations. Responsibilities include driving sales, ensuring customer satisfaction, and coaching staff. A High School Diploma and prior retail management experience are required, alongside strong communication skills. The position offers benefits like paid training, medical coverage starting on day one, and a flexible work schedule.

Qualifications

• High School Diploma or equivalent required.
• Demonstrated success in retail sales management is essential.
• Problem-solving skills to handle customer complaints effectively.
• Aptitude to manage inventory and merchandising displays.

Responsibilities

• Responsible for every aspect of the store operation.
• Drive store sales and promotions while ensuring customer satisfaction.
• Manage and assign staff according to their skill level.
• Track payroll, budgets, and store goals.

Skills

Retail sales management

Customer service

Problem-solving

Inventory management

Teammate and customer communication

Negotiation and conflict resolution

Education

High School Diploma or equivalent

2 year college degree or equivalent

Job description

Company Overview

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. We offer formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future. We believe in supporting teammates and championing all perspectives and diverse teams because who you are is what we need.

Job Category

Retail

Position Summary

Responsible for every aspect of the store operation, including selecting, coaching and developing store teammates, as well as merchandising, advertising and promotion of products and services.

Pay Range

$61,300.00 - $104,200.00

Responsibilities

• Customer service.
• Drive store sales and promotions.
• Build customer satisfaction and loyalty, creating results for teammates, customers and the company.
• Understand alternative tire sourcing and competitors.
• Track and meet payroll, budgets and store goals.
• Keep records and relevant financial information current.
• Manage, schedule and assign staff according to their skill level.
• Attend paid training to stay up-to-date with new developments in the automotive service industry.
• Follow up with customers to obtain feedback and ensure they are satisfied with received service.
• Other duties as assigned.

Minimum Qualifications

• High School Diploma or equivalent.
• Demonstrated success in retail sales management.
• Problem solving skills as they relate to customer complaints.
• Aptitude to manage inventory, order scheduling, and merchandising displays.
• Must be able to assist customers with personal sales as well as complaints to ensure customer retention and loyalty.
• Exceptional teammate and customer communication skills.
• Negotiation and conflict resolution skills.
• Must have a valid automobile driver\'s license at all times and be able to drive customer and company vehicles.

Preferred Qualifications

• 2 year college degree or equivalent.

Benefits and Perks

• Medical, Dental and Vision – Starting day 1 for all teammates
• Paid vacation and holidays
• On-the-job training and company-funded ASE certifications
• Flexible work schedule
• 401(k) match
• On demand pay (daily pay) program available

Our Values and Commitments

• Professional Development: Resources to help you level up.
• Community Involvement: Working with local communities and giving back where we can.
• Integrity & Teamwork: Doing things right, together.

What We Offer

At Bridgestone, we foster co-creation opportunities and empower you to be creative and curious to make mobility safer, more efficient, and more sustainable. We offer a supportive onboarding experience, opportunities to develop through training and mentorship, corporate social responsibility activities, a dynamic work environment, work-life balance initiatives, and a diverse and inclusive team.

Employment eligibility: If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.