Store Manager

Bridgestone Americas, Inc.; New Jersey; On-site; USD 67,430 - 114,620; Full time

Benefits offered by this job

Medical, Dental and Vision – Starting day 1

Paid vacation and holidays

On-the-job training

401(k) match

On-demand pay program

Job summary

Bridgestone Americas, Inc. is looking for an experienced retail manager to oversee store operations in New Jersey. This role involves managing teammates, driving sales, and ensuring customer satisfaction amidst a thriving work environment. The position comes with a competitive pay range of $67,430.00 - $114,620.00, along with a $3,000 sign-on bonus.

Candidates must have at least a high school diploma and a proven track record in retail sales management. Additional benefits include medical coverage from day one and a flexible work schedule.

Qualifications

• Proven retail sales management experience.
• Strong problem-solving skills related to customer complaints.
• Exceptional communication abilities with customers and teammates.

Responsibilities

• Oversee all aspects of the store operation.
• Manage and develop store teammates.
• Drive store sales and manage promotions.

Skills

Customer service

Retail sales management

Problem solving

Communication skills

Negotiation skills

Education

High School Diploma or equivalent

2 year college degree or equivalent

Job description

Company Overview

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. We are building a team as diverse as the world we serve.

Job Category

Retail

Position Summary

Responsible for every aspect of the store operation, which includes selecting, coaching and developing store teammates as well as merchandising, advertising and promotion of products and services.

THIS ROLE HAS A $3,000 SIGN ON BONUS. Pay Range: $67,430.00 - $114,620.00

Bridgestone is committed to fair and lawful compensation practices. All employees receive pay that meets or exceeds the applicable minimum wage requirements.

Responsibilities

• Customer service.
• Drive store sales & promotions.
• Build customer satisfaction & loyalty creating results for teammates, customers and the company.
• Understand alternative tire sourcing and competitors.
• Track and meet payroll, budgets and store goals.
• Keep records and relevant financial information current.
• Manage, schedule and assign staff according to their skill level.
• Attend paid training to stay up-to-date with new developments in the automotive service industry.
• Follow up with customers to obtain feedback and ensure they are satisfied with received services.
• Other duties as assigned.

Minimum Qualifications

• High School Diploma or equivalent.
• Demonstrated success in retail sales management.
• Problem solving skills as it relates to customer complaints.
• Aptitude to manage inventory, order scheduling, and merchandising displays.
• Must be able to assist customers for personal sales as well as complaints to ensure customer retention and loyalty.
• Exceptional teammate and customer communication skills.
• Negotiation and conflict resolution skills.
• Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles.

Preferred Qualifications

• 2 year college degree or equivalent.

Benefits

• Medical, Dental and Vision – Starting day 1 for all teammates.
• Paid vacation and holidays.
• On-the-job training and company-funded ASE certifications.
• Flexible work schedule.
• 401(k) match.
• On-demand pay (daily pay) program available.
• A supportive and engaging onboarding experience to ensure a smooth transition into the team.
• The opportunity to develop and grow, through training and regular mentorship.
• Corporate Social Responsibility activities.
• A truly global, dynamic and challenging work environment.
• Agility and work/life effectiveness and long-term well-being.
• A diverse and inclusive team.

Equal Employment Opportunity

Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

Employment Eligibility

If hired, a Form I‑9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.