Store Manager

Bridgestone Americas; Bossier City (LA); On-site; USD 55,170 - 93,780; Full time

Benefits offered by this job

Medical, Dental and Vision – Starting day 1

Paid vacation and holidays

On-the-job training

401(k) match

On demand pay program

Job summary

Bridgestone Americas is hiring for a management position in Bossier City, Louisiana. This role is responsible for overseeing all aspects of store operations, including sales, training, and customer service. Candidates should have a high school diploma, retail management experience, and strong problem-solving and communication skills. Bridgestone offers comprehensive benefits starting on the first day of employment including health care, paid time off, and a 401(k) plan.

Qualifications

• High School Diploma or equivalent.
• Demonstrated success in retail sales management.
• Problem solving skills related to customer complaints.
• Aptitude to manage inventory and merchandising displays.
• Exceptional communication and negotiation skills.

Responsibilities

• Provide excellent customer service.
• Drive store sales and promotions.
• Build customer satisfaction and loyalty.
• Track and meet payroll and store goals.
• Attend training for new developments in the industry.

Skills

Customer service

Retail sales management

Problem solving

Inventory management

Communication

Negotiation

Education

High School Diploma or equivalent

2 year college degree or equivalent (preferred)

Job description

Company Overview

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to Serve Society with Superior Quality.

We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future.

Job Category

Retail

Position Summary

Responsible for every aspect of the store operation, which includes selecting, coaching and developing store teammates as well as merchandising, advertising and promotion of products and services.

Pay Range: $55,170.00 - $93,780.00

Bridgestone is committed to fair and lawful compensation practices. All employees receive pay that meets or exceeds the applicable minimum wage requirements.

Responsibilities

• Customer service.
• Drive store sales & promotions.
• Build customer satisfaction & loyalty creating results for teammates, customers and the company.
• Understand alternative tire sourcing and competitors.
• Track and meet payroll, budgets and store goals.
• Keep records and relevant financial information current.
• Manage, schedule and assign staff according to their skill level.
• Attend paid training to stay up-to-date with new developments in the automotive service industry.
• Follow up with customers to obtain feedback and ensure they are satisfied with received.
• Other duties as assigned.

Minimum Qualifications

• High School Diploma or equivalent.
• Demonstrated success in retail sales management.
• Problem solving skills as it relates to customer complaints.
• Aptitude to manage inventory, order scheduling, and merchandising displays.
• Must be able to assist customers for personal sales as well as complaints to ensure customer retention and loyalty.
• Exceptional teammate and customer communication skills.
• Negotiation and conflict resolution skills.
• Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles.

Preferred Qualifications

• 2 year college degree or equivalent.

Our Crew Knows Benefits

• Medical, Dental and Vision – Starting day 1 for all our teammates.
• Paid vacation and holidays.
• On-the-job training and company-funded ASE certifications.
• Flexible work schedule.
• 401(k) match.
• On demand pay (daily pay) program available.

Employment Eligibility

If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.

Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.