Store Manager

Bridgestone Americas, Inc.; Hazleton (Luzerne County); On-site; USD 58,235 - 98,990; Full time

Benefits offered by this job

Medical, Dental and Vision benefits

Paid vacation and holidays

On-the-job training

Flexible work schedule

401(k) match

Job summary

Bridgestone Americas, Inc. in Hazleton is seeking a Store Manager to oversee all aspects of store operations, including managing teammate development and driving sales. Ideal candidates will have a strong background in retail management and customer service.

The position offers a competitive pay range of $58,235.00 - $98,990.00, along with benefits such as medical/dental coverage from day one, flexible scheduling, and a 401(k) match.

Qualifications

• High School Diploma or equivalent required.
• Demonstrated success in retail sales management.
• Skills for resolving customer complaints effectively.
• Aptitude for managing inventory and merchandising displays.
• Must possess strong customer communication skills.

Responsibilities

• Oversee all aspects of store operation and teammate development.
• Drive sales and manage promotions for the store.
• Ensure customer satisfaction and loyalty.
• Manage payroll, budgets, and store goals.
• Attend trainings to keep updated with industry developments.

Skills

Retail sales management

Customer service

Problem-solving skills

Communication skills

Negotiation skills

Education

High School Diploma or equivalent

2-year college degree or equivalent

Job description

Company Overview

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company‑owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to Serve Society with Superior Quality. We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full‑time and part‑time employees, and a 401k plan to help build toward your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need.

Job Category

Retail

Position Summary

Responsible for every aspect of the store operation, which includes: selecting, coaching and developing store teammates as well as merchandising, advertising and promotion of products and services. Pay Range: $58,235.00 - $98,990.00

Bridgestone is committed to fair and lawful compensation practices. All employees receive pay that meets or exceeds the applicable minimum wage requirements.

Responsibilities

• Customer service.
• Drive store sales & promotions.
• Build customer satisfaction & loyalty creating results for teammates, customers and the company
• Understand alternative tire sourcing and competitors.
• Track and meet payroll, budgets and store goals.
• Keep records and relevant financial information current.
• Manage, schedule and assign staff according to their skill level.
• Attend paid training to stay up‑to‑date with new developments in the automotive service industry.
• Follow up with customers to obtain feedback and ensure they are satisfied with what they received.
• Other duties as assigned.

Minimum Qualifications

• High School Diploma or equivalent.
• Demonstrated success in retail sales management.
• Problem‑solving skills as it relates to customer complaints.
• Aptitude to manage inventory, order scheduling, and merchandising displays.
• Must be able to assist customers for personal sales as well as complaints to ensure customer retention and loyalty.
• Exceptional teammate and customer communication skills.
• Negotiation and conflict resolution skills.
• Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles.

Preferred Qualifications

• 2‑year college degree or equivalent.

Our Crew Knows Benefits

• Medical, Dental and Vision – Starting day 1 for all our teammates
• Paid vacation and holidays
• On‑the‑job training and company‑funded ASE certifications
• Flexible work schedule
• 401(k) match
• On‑demand pay (daily pay) program available

Our Values Give Back to You

• Professional Development: No matter where you’re at in your career, we’ve got the resources to help you level up.
• Community Involvement: We pride ourselves on working with our local communities and giving back where we can.
• Integrity & Teamwork: Part of what makes our teams different is our drive to do things right, always, together.

What We Offer

• A supportive and engaging onboarding experience to ensure a smooth transition into our team.
• The opportunity to develop and grow, through training and regular mentorship.
• Corporate Social Responsibility activities.
• A truly global, dynamic and challenging work environment.
• Agility and work/life effectiveness and your long‑term well‑being.
• A diverse and inclusive team.

Employment Eligibility

Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

If hired, a Form I‑9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.