Store Manager

Lids Inc; Oxon Hill (MD); On-site; USD 125,000 - 150,000; Full time

Job summary

An established industry player is seeking a motivated Store Manager to lead a dynamic team in a vibrant retail environment. This role emphasizes delivering outstanding customer service and achieving sales objectives while maintaining store standards. You will be responsible for training and developing staff, managing inventory, and ensuring compliance with company policies. If you thrive in a fast-paced setting and are passionate about retail and team leadership, this opportunity offers the chance to make a significant impact in a well-respected brand. Join a company that values your contributions and fosters professional growth.

Qualifications

• Requires two years of post-secondary education and one year of related experience.
• Proven ability to produce sales results while minimizing loss.

Responsibilities

• Produce sales gains through exceptional customer service and effective team management.
• Control expenses and protect company assets while managing store operations.

Skills

Customer Service

Sales Performance Assessment

Visual Merchandising

Product Knowledge

Supervisory Skills

Interpersonal Skills

Computer Proficiency

Physical Ability (Lifting)

Time Management

Education

Two-Year Post-Secondary Education

Related Experience

Tools

Inventory Management Software

Sales Tracking Software

Job description

Store # - Mall Name: 6392 - Tanger National Harbor

Responsibilities

• Produce sales gains by providing customer service.
• Meet or exceed company objectives in all measurable areas of the business.
• Provide consistent assessment of each associate’s sales performance and work within the store to give feedback on areas of strength and opportunity while keeping in line with company objectives.
• Adhere to current visual guidelines including proper merchandising, signage, and store cleanliness.
• Maintain strong product knowledge for use in selling, merchandising, and giving feedback as requested.
• Ensure that all associates maintain a professional appearance consistent with company dress code policy.

Principle Duties and Responsibilities

• Control expenses and protect company assets within guidelines of LIDS Retail policies.
• Prepare store schedules and provide for proper store coverage at all times, within the guidelines for wage control set by the company.
• Follow all policies to accurately manage store inventory including receiving, transferring, completing price changes, and conducting product counts.
• Perform proper documentation and record keeping per LIDS Retail policies, complying with all state and federal laws.
• Open and close the store as required following the procedures per the Operations P&P Manual.

Additional Principle Duties and Responsibilities

• Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow-up.
• Recruit, develop, and train store personnel to achieve operations objectives as well as adhere to operational policies and guidelines.
• Administer the progressive steps of discipline to include verbal and written warnings, and carry out employment terminations following approval from the District Sales Manager and Human Resources.
• Encourage direct compliance of all store associates with established company policies, procedures, and guidelines including, but not limited to, safekeeping of company inventory, funds, and property.
• Perform work of subordinates as needed.
• Communicate with employees at all levels of the company.
• Other duties as assigned.

Job Required Knowledge & Skills

• A two-year post-secondary education and one year of related experience; or equivalent combination of education and experience.
• Established ability to produce sales results while minimizing loss.
• Proven supervisory skills, with capacity to deliver training material and assess retention.
• Strong interpersonal skills and the ability to communicate verbally in a clear and professional manner.
• Ability to operate a computer, as well as maneuver relative software programs.
• Ability to lift up to 50 pounds.
• Ability to climb a ladder and work with hands overhead.
• Standing required for up to 100% of the work time.
• Ability and willingness to travel overnight for training and/or business meetings.