Store Manager

DAX International; Medley (FL); On-site; USD 42,000 - 44,000; Full time

Benefits offered by this job

Growth opportunities

Design-focused environment

Collaborative culture

Job summary

DAX International in Miami, FL is seeking a results-driven Retail Store Manager to lead daily store operations, drive sales, and develop a high-performing team.

You will monitor KPIs, manage inventory and visual standards, ensure policy compliance, and collaborate with logistics and admin to deliver a premium customer experience aligned with our brand.

Experience in home improvement retail and fluency in Spanish and English are highly valued; SAP B1 proficiency is required.

Qualifications

• Minimum 2 years as Retail Store Manager or equivalent role.
• Experience in home improvement or design retail.
• Strong leadership with a data-driven approach.
• Fluent in Spanish and English.

Responsibilities

• Oversee daily retail operations and sales performance.
• Manage inventory, visual standards, and policy compliance.
• Lead, coach, and develop a high-performing sales team.
• Drive KPIs, margins, expenses, and productivity.
• Collaborate with logistics and administrative teams.
• Ensure a premium customer experience aligned with the brand.

Job description

DAX International

Location: Miami, Florida

Who we are

At DAX International, we are a leading retailer in the kitchen, bath, and home remodeling industry. We specialize in design-driven showroom experiences, offering curated products and expert guidance that elevate the customer journey. Our mission is to transform spaces through functionality, style, and personalized service.

Your mission

Lead the overall retail operation of the store, drive sales performance, manage and develop the sales team, and ensure operational excellence while delivering a high-level customer experience aligned with DAX's brand and commercial objectives.

Key responsibilities

Store and sales operations

• Oversee daily retail operations, including sales performance, inventory control, visual standards, and compliance with company policies.
• Monitor retail KPIs such as sales, margins, expenses, and productivity, executing action plans to meet and exceed targets.
• Implement commercial and sales strategies aligned with market trends and company goals.
• Ensure operational efficiency and collaboration with logistics and administrative teams.

Team leadership

• Lead, coach, and develop a high-performing sales team through continuous support, training, and motivation.
• Recruit, onboard, and retain sales professionals aligned with DAX's service and performance standards.
• Promote a collaborative, results-driven work environment focused on customer satisfaction.
• Ensure a consistent, personalized, and professional customer experience throughout the entire sales process.
• Position the store team as trusted advisors, guiding customers through kitchen, bath, and home improvement projects.
• Handle escalated customer situations with professionalism and solution-oriented leadership.
• Maintain a high-standard store presentation aligned with current retail and design trends.
• Ensure the showroom reflects DAX's brand identity, quality, and attention to detail.

Cross-functional collaboration

• Work closely with logistics, operations, and administrative teams to ensure smooth, customer-focused processes.
• Participate in corporate meetings and contribute to operational and strategic improvements.

What we’re looking for

• Proven experience as a Retail Store Manager, Sales Manager, or similar role (minimum 2 years).
• Background in home improvement, kitchen & bath, remodeling, interior finishes, or design-related retail.
• Strong leadership, goal-oriented mindset, and data-driven decision-making skills.
• Proficiency in SAP Business One (SAP B1) - required.
• Experience managing retail KPIs and operational performance.
• Bilingual: Spanish and English.
• Proactive, organized, and professional communication skills.

What we offer

• Competitive base salary starting at $42,000 to $44,000 +Commissions
• Opportunities for professional growth within a multi-location retail organization.
• A stable, design-focused work environment where leadership and performance are valued.
• A culture centered on expertise, collaboration, and high service standards.