Store Manager

Take 5 Oil Change; Madison (MS); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Annual Shop Manager Conference

Career advancement opportunities

Employee contests

Job summary

Take 5 Oil Change in Madison, Mississippi is seeking a Shop Manager to lead a dedicated team. This role involves overseeing oil change operations, managing customer experiences, and ensuring a positive work environment. Candidates should possess strong leadership abilities and be prepared to work approximately 55 hours per week.

The Shop Manager will handle recruiting, inventory control, and financial oversight while providing excellent customer service. Take 5 offers a career path from Pit Tech to President, emphasizing career development in a supportive family environment.

Qualifications

• Must have strong leadership skills to motivate the team and ensure accountability.
• Ability to handle customer service inquiries effectively.
• Basic computer skills required for administrative tasks.

Responsibilities

• Recruit and onboard new team members.
• Ensure excellent customer service practices.
• Manage inventory and finances of the shop.

Skills

Leadership

Customer service

Basic computer skills

Job description

Shop Manager Position Overview

People person? Do you enjoy leading a team? Outgoing and positive attitude? We will train you the Take 5 way to oversee a shop. You’ll be accountable for your team’s execution of the Take 5 standards for changing oil, replacing wiper blades/air filters, filling air in tires, and other light maintenance services. Take 5 offers a stay-in-your-car hassle free oil change experience. The job is similar to restaurants or retail environments.

Key Responsibilities

• Recruiting, Interviewing, Onboarding
• Responsible for motivating the team, holding the team accountable, and making personnel decisions
• Check in with customers before they leave the shop to make sure they had a great experience
• Ensure crew actively provides excellent customer experience
• Control inventory: Conduct End of Period (EOP) and End of Year (EOY) inventory
• Place product orders
• Understand the shop’s financials to drive results and beat budget
• Conduct quarterly employee evaluations
• Submit payroll
• Create crew schedule
• Support technicians with their duties

Key Requirements / Good to Know

• Be prepared for early hours and working approximately 55 hours per week
• Shop Managers are the first line of defense for customer service
• Must be adaptive to change
• Basic computer skills are needed
• Must maneuver in and out of a shallow 3’ deep pit used to position yourself safely under cars
• You will walk, stand, bend, stoop, twist, etc. for extended periods of time and perform activities involving holding, grasping, pulling and turning
• You may need to work in hot/cold weather conditions
• Always be alert and aware of your surroundings
• Must be able to lift up to fifty (50) pounds

Benefits

• Annual Shop Manager Conference
• The Pit Tech to President career path; Take 5 is committed to supporting your career goals. Over 90% of District Managers worked their way up from shop level positions.
• The family environment
• Benefits/Pay information if applicable
• Employee contests
• Easy to transfer to locations across the country
• Opportunity to meet new people every day
• Community involvement
• Learning new skills