Store Manager

Take 5 Oil Change; Gulfport (MS); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Bonus based on performance

Dental insurance

Employee discounts

Job summary

Take 5 Oil Change in Gulfport, MS, seeks a Shop Manager to lead a team and oversee daily operations in a fast-paced automotive service environment.

The role emphasizes customer experience, crew management, inventory control, and payroll, with opportunities for advancement within the Take 5 Family. Must be comfortable with early hours and hands-on shop duties.

Qualifications

• Experience leading a team in a fast-paced service environment.
• Strong customer service focus and people skills.
• Ability to communicate clearly with staff and customers.
• Comfort with basic computer tasks and scheduling.

Responsibilities

• Recruiting, interviewing, and onboarding new staff.
• Motivate the team, ensure accountability, and assign duties.
• Check in with customers to confirm a great experience.
• Ensure the crew delivers excellent customer service.
• Manage inventory, perform End of Period and End of Year counts.
• Place product orders to stock the shop.
• Understand shop financials and help beat budget.
• Conduct quarterly employee evaluations and payroll.
• Create crew schedules and assist technicians.

Skills

Team leadership

Customer service

Communication

Basic computer skills

Adaptability

Job description

Benefits

• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Bonus based on performance
• Dental insurance
• Employee discounts

Shop Manager Position Overview

The Take 5 Family is hiring customer service maniacs!

People person? Do you enjoy leading a team? Outgoing and positive attitude? We will train you the Take 5 way to oversee a shop. You'll be accountable for your team's execution of the Take 5 standards for changing oil, replacing wiper blades/air filters, filling air in tires, and other light maintenance services. Our employees are successful with all backgrounds and experience levels. Take 5 offers a stay-in-your-car hassle free oil change experience. The job is similar to restaurants or retail environments.

What Employees Love about Take 5

• Annual Shop Manager Conference
• The Pit Tech to President career path; Take 5 is committed to supporting your career goals. Over 90% of District Managers worked their way up from shop level positions.
• The family environment
• Benefits/Pay information if applicable
• Employee contests
• Easy to transfer to locations across the country
• Opportunity to meet new people every day
• Community involvement
• Learning new skills

Good to Know Before You Start!

• Be prepared for early hours and working approximately 55 hours per week
• Shop Managers are the first line of defense for customer service
• Must be adaptive to change
• Basic computer skills are needed
• Must maneuver in and out of a shallow 3' deep pit used to position yourself safely under cars
• You will walk, stand, bend, stoop, twist, etc. for extended periods of time and perform activities involving holding, grasping, pulling and turning
• You may need to work in hot/cold weather conditions
• Always be alert and aware of your surroundings
• Must be able to lift up to fifty (50) pounds

What does a Shop Manager (SM) do?

• Recruiting, Interviewing, Onboarding
• Responsible for motivating the team, holding the team accountable, and making personnel decisions
• Check in with customers before they leave the shop to make sure they had a great experience
• Ensure crew actively provides excellent customer experience
• Control inventory: Conduct End of Period (EOP) and End of Year (EOY) inventory
• Place product orders
• Understand the shop's financials to drive results and beat budget
• Conduct quarterly employee evaluations
• Submit payroll
• Create crew schedule
• Support technicians with their duties