SHOP MANAGER

ADP, Inc.; Portland (OR); On-site; USD 60,000 - 75,000; Full time

Job summary

Take 5 Family is hiring a Shop Manager in Portland, OR. The role oversees a shop, leads a service team, and ensures quick, high‑quality oil changes and light maintenance. The position offers full‑time hours with a salary range of $60,000 to $75,000 annually.

Responsibilities include recruiting, onboarding, coaching the team, managing inventory, placing orders, and monitoring shop finances to beat budget. Expect long shifts and customer‑facing leadership in a fast-paced environment.

Qualifications

• Experience leading a team in a service environment.
• Strong customer service focus.
• Ability to recruit, interview and onboard new staff.

Responsibilities

• Recruiting, interviewing, onboarding new staff.
• Motivating the team, holding the team accountable, and making personnel decisions.
• Check in with customers before they leave the shop to ensure a great experience.
• Ensure crew provides excellent customer experience.
• Control inventory: End of Period (EOP) and End of Year (EOY).
• Place product orders.
• Understand the shop’s financials to drive results and beat budget.

Skills

People skills

Leadership

Customer service

Adaptability

Basic computer skills

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

SHOP MANAGER

Full Time Management Portland, OR, US

Salary Range: $60,000.00 To $75,000.00 Annually

The Take 5 Family is hiring customer service maniacs!

People person? Do you enjoy leading a team?Outgoing and positive attitude? We will train you the Take 5 way to oversee a shop. You’ll be accountable for your team’s execution of the Take 5 standards for changing oil, replacing wiper blades/air filters, filling air in tires, and other light maintenance services. Our employees are successful with all backgrounds and experience levels. Take 5 offers a stay-in-your-car hassle free oil change experience. The job is similar to restaurants or retail environments.

What Employees Love about Take 5

• The Pit Tech to President career path; Take 5 is committed to supporting your career goals. Over 90% of District Managers worked their way up from shop level positions.
• The family environment
• Benefits/Pay information if applicable
• Employee contests
• Easy to transfer to locations across the country
• Opportunity to meet new people every day
• Community involvement
• Learning new skills

Good to Know Before You Start!

• Be prepared for early hours and working approximately 55 hours per week
• Shop Managers are the first line of defense for customer service
• Must be adaptive to change
• Basic computer skills are needed
• Must maneuver in and out of a shallow 3’ deep pit used to position yourself safely under cars
• You will walk, stand, bend, stoop, twist, etc. for extended periods of time and perform activities involving holding, grasping, pulling and turning
• You may need to work in hot/cold weather conditions
• Always be alert and aware of your surroundings
• Must be able to lift up to fifty (50) poundsWhat does a Shop Manager (SM) do?
• Recruiting, Interviewing, Onboarding
• Responsible for motivating the team, holding the team accountable, and making personnel decisions
• Check in with customers before they leave the shop to make sure they had a great experience
• Ensure crew actively provides excellent customer experience
• Control inventory: Conduct End of Period (EOP) and End of Year (EOY) inventory
• Place product orders
• Understand the shop’s financials to drive results and beat budget