Store Manager

Take 5 Oil Change; Hattiesburg (MS); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Job summary

Take 5 Oil Change is hiring a Shop Manager to lead a customer-service oriented team in a fast-paced automotive environment. You will oversee daily operations, motivate staff, and ensure high standards for service like oil changes, wiper blade replacements, and light maintenance.

Training will be provided to prepare you for Take 5 standards. Ideal candidates excel in people leadership, are adaptable, and comfortable with shift work and a busy schedule.

Qualifications

• Experience in supervisory or leadership roles in service/retail settings.
• Ability to recruit, interview and onboard staff.
• Strong focus on customer experience and team accountability.

Responsibilities

• Recruit, interview, onboarding and training of staff.
• Motivate and manage the crew; ensure excellent customer experience.
• Monitor inventory and shop financials; drive results.
• Create crew schedules and submit payroll.

Skills

People skills

Team leadership

Customer service

Communication

Job description

Benefits:

• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts

Shop Manager Position Overview

The Take 5 Family is hiring customer service maniacs!

People person? Do you enjoy leading a team? Outgoing and positive attitude? We will train you the Take 5 way to oversee a shop. You’ll be accountable for your team’s execution of the Take 5 standards for changing oil, replacing wiper blades/air filters, filling air in tires, and other light maintenance services. Our employees are successful with all backgrounds and experience levels. Take 5 offers a stay-in-your-car hassle free oil change experience. The job is similar to restaurants or retail environments.

What Employees Love about Take 5

• Annual Shop Manager Conference
• The Pit Tech to President career path; Take 5 is committed to supporting your career goals. Over 90% of District Managers worked their way up from shop level positions.
• The family environment
• Benefits/Pay information if applicable
• Employee contests
• Easy to transfer to locations across the country
• Opportunity to meet new people every day
• Community involvement
• Learning new skills

Good to Know Before You Start!

• Be prepared for early hours and working approximately 55 hours per week
• Shop Managers are the first line of defense for customer service
• Must be adaptive to change
• Basic computer skills are needed
• Must maneuver in and out of a shallow 3’ deep pit used to position yourself safely under cars
• You will walk, stand, bend, stoop, twist, etc. for extended periods of time and perform activities involving holding, grasping, pulling and turning
• You may need to work in hot/cold weather conditions
• Always be alert and aware of your surroundings
• Must be able to lift up to fifty (50) pounds

What does a Shop Manager (SM) do?

• Recruiting, Interviewing, Onboarding
• Responsible for motivating the team, holding the team accountable, and making personnel decisions
• Check in with customers before they leave the shop to make sure they had a great experience
• Ensure crew actively provides excellent customer experience
• Control inventory: Conduct End of Period (EOP) and End of Year (EOY) inventory
• Place product orders
• Understand the shop’s financials to drive results and beat budget
• Conduct quarterly employee evaluations
• Submit payroll
• Create crew schedule
• Support technicians with their duties