Store Manager

Bridgestone America, Inc.; Lorain (OH); On-site; USD 42,000 - 62,000; Full time

Job summary

Bridgestone America, Inc. is seeking a storefront manager in Lorain, OH to drive sales, promotions, and customer loyalty. You will lead staff, manage inventories, and oversee payroll and budgets to meet store goals.

The role requires a high school diploma, proven retail management success, and strong communication, negotiation, and problem-solving skills. A valid driver's license and willingness to participate in ongoing training are essential.

Qualifications

• High School Diploma or equivalent.
• Demonstrated success in retail sales management.
• Aptitude to manage inventory, order scheduling, and merchandising displays.
• Must be able to assist customers for personal sales as well as complaints to ensure customer retention and loyalty.
• Exceptional teammate and customer communication skills.
• Negotiation and conflict resolution skills.
• Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles.

Responsibilities

• Customer service.
• Drive store sales & promotions.
• Build customer satisfaction & loyalty creating results for teammates, customers and the company.
• Understand alternative tire sourcing and competitors.
• Track and meet payroll, budgets and store goals.
• Keep records and relevant financial information current.
• Manage, schedule and assign staff according to their skill level.
• Attend paid training to stay up-to-date with new developments in the automotive service industry.
• Follow up with customers to obtain feedback and ensure they are satisfied with received.
• Other duties as assigned.

Skills

Customer service

Retail sales management

Inventory management

Merchandising displays

Negotiation

Conflict resolution

Communication skills

Problem solving

Driver's license

Education

High School Diploma

Job description

* Customer service.* Drive store sales & promotions.* Build customer satisfaction & loyalty creating results for teammates, customers and the company* Understand alternative tire sourcing and competitors.* Track and meet payroll, budgets and store goals.* Keep records and relevant financial information current.* Manage, schedule and assign staff according to their skill level.* Attend paid training to stay up-to-date with new developments in the automotive service industry.* Follow up with customers to obtain feedback and ensure they are satisfied with received.* Other duties as assigned.* High School Diploma or equivalent.* Demonstrated success in retail sales management.* Aptitude to manage inventory, order scheduling, and merchandising displays.* Must be able to assist customers for personal sales as well as complaints to ensure customer retention and loyalty.* Exceptional teammate and customer communication skills.* Negotiation and conflict resolution skills.* Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles.- Problem solving skills as it relates to customer complaints.* A supportive and engaging onboarding experience to ensure a smooth transition into our team.* The opportunity to develop and grow, through training and regular mentorship.* Corporate Social Responsibility activities.* A truly global, dynamic and challenging work environment.* Agility and work/life effectiveness and your long-term well-being.* An effective and inclusive team.